Reviews of Nova Junk Removal in Alexandria, VA

4.9 1,938 ratings

Categories: 
junk removal, construction debris hauling, bulk trash hauling
Contact Information: 
Business Description: 
Nova Junk is a family-owned business that offers junk removal, cleanout and bulk trash haul-away services in the Washington, D.C area. Our trained professionals provide cleanout and trash-removal services for residential and commercial properties, as well as construction and renovation sites.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Nova Junk Removal
5
Always a great experience. Fast and easy to book a pick-up, reasonable pricing, and the haulers are always so pleasant and helpful. We recommend you to everyone we know, and you will always be our only call for junk hauling.
Nova Junk Removal
5
They were friendly and reliable. Worked efficiently and timely.
Nova Junk Removal
5
The movers arrived on the date and time-frame given to me by the person I had contacted by phone, and the movers called 1/2hr before the arrival time to let me know they were on their way. They were professional, courteous and efficient. Nova Junk Removal also offered the best price compared with other companies in the same line of business. Anonymous Satisfied Customer
Nova Junk Removal
5
Prompt, courteous, and efficient - lots to be satisfied about.
Nova Junk Removal
5
NOVA Junk Removal One woman’s junk is another . . . An aging customer finds fewer choices for storing items collected over a lifetime. Hour upon hour your client sits and sorts through this collection as it exposes the past. A memory is stored, the item is removed. Your professional staff may be unaware of what they collect. I am always treated with grace and respect. I have never felt demeaned when they carried my memories away. Thank you
Nova Junk Removal
5
Roland and crew were excellent and professional. Thanks
Nova Junk Removal
5
Efficient, prompt, considerate, reliable and professional. Really appreciated their help and found the prices reasonable. Norman’s team is like a NASCAR pit crew! Norman is also very accessible in coordinating with you for pickup.
Nova Junk Removal
5
The guys that came to my home were fast, efficient, very polite, and took great care not to mark up my walls as they carried a big dresser down 3 flights of stairs. I would definitely call Nova Junk again should the need arise, and would recommend them to others.
Nova Junk Removal
5
I would highly recommend Nova Junk Removal. They worked me into their schedule quickly, were on time, and successfully executed the removal of my old range. They even kindly took away an old very small shredder that was no longer working that was near the kitchen. The two employees who did the job ( I wish I remembered their names) were very professional, reliable, and friendly. The price for their services was also a good value. I wouldn’t hesitate to use Nova Junk Removal in the future,
Nova Junk Removal
5
courteous, efficient movers
Nova Junk Removal
5
The three folks that showed up and handled our junk removal were extremely professional, quick and cleaned up. Will defiantly use them again.
Nova Junk Removal
5
I have nothing but good things to say about our experience with NOVA Junk Removal. The team was so easy to work with. They made our office clean up a piece of cake. I have already recommended you all to another organization. Thank you for doing great work.
Nova Junk Removal
5
We were extremely impressed with the level of professionalism throughout our experience. Our request for a price quote was quick, our appointment for pickup was a very convenient date and time, we were called by the driver to confirm he was on the way and both gentleman were polite, professional and took all our furniture quickly and safely. We would highly recommend your company to all our friends and will use you again the next time we have anything that needs to be removed. Well done from start to finish.
Nova Junk Removal
5
Great value. Timely service and pleasant personnel.
Nova Junk Removal
5
all of the above; friendly team
Nova Junk Removal
5
Omar and his team were prompt, friendly, and efficient.
Nova Junk Removal
5
Easy and job well done
Nova Junk Removal
5
Carlos, Jose and Daniel were amazing! They were courteous, efficient and did the job right! I’ve used NOVA Junk before and will use them again! Norman was great at communicating regarding estimates and timeframes! Thanks for a job well done!
Nova Junk Removal
5
Very professional, service was timely and efficient and price was most competitive compared to other companies. Will used them again.
Nova Junk Removal
5
Very professional, courteous and efficient.
Nova Junk Removal
5
The folks at Nova Junk Removal, from the service rep who took my call and scheduled the appointment to Omar and his crew who came to haul away my discarded items were terrific. They were quick to schedule and even accommodated my early pick up window request. They were knowledgeable, friendly, professional, even wore masks on a really hot day. They were able to move a couch out of a townhouse sliding door that others could not. They were quick, polite and the most reasonably priced service I spoke with. Thank you for lightening my load! I would use them again and highly recommend them.
Nova Junk Removal
5
As a contractor that heavily relies on having trash removed after demoing a new job quickly with care and cleanliness to get the job finished in a timely manner, I have come to rely on Nova Junk. We went through a few before finding them about 5 years ago now and have never looked elsewhere again. They are highly reliable, extremely professional, and treat each home with the utmost care to not scratch, ding, or damage anything. Plus they make sure to clean from the location of the junk to their truck. It has been wonderful watching their company grow over the years and see that they still have the best rates around! I highly recommend them for both contractor and homeowner needs!
Nova Junk Removal
5
I was pleased with your team that removed/hauled away unwanted items from my house. They were timely, courteous and very professional. I was so pleased that I requested additional service within a couple of weeks of their first removal. Nova Junk Removal also provided a discount since I was a repeat customer. I will definitely use them again and highly recommend them.
Nova Junk Removal
5
From making the appointment to the end of the job, your staff was great. The crew that showed up at the unit were pleasant, hard-working and efficient. Your prices were lower than another good junk removal firm I've used. Thank you.
Nova Junk Removal
5
Professional, fast, friendly and used care while inside of the home and moving the furniture! I also loved that they adhered to Covid restrictions.
Nova Junk Removal
5
We appreciate your service on bulk pickup and would recommend your services. Thanks
Nova Junk Removal
5
Experience was professional and efficient starting with the office call, through the quote process, and finally the actual junk removal. Very happy with the prompt and excellent service I received and would definitely recommend.
Nova Junk Removal
5
The guys showed up on time and went straight to work. Gave a very accurate estimate and completed the work in record time. Left my garage cleaner than it was before I stored my junk there. Can’t recommend them enough!
Nova Junk Removal
5
Nova Junk Removal was great! They had quick and friendly communication and were super efficient on the day of. They showed up right on time and when we had more than we planned on removing, they were able to take a little extra. I would definitely hire them again!
Nova Junk Removal
5
Impressed with value and quality. Very easy to make appointment, price was better than anyone else’s. They were here when they said they would be. Your crew was very courteous and thorough in cleaning up. Will recommend you to anyone
Nova Junk Removal
5
A very a good experience the 2 guys was very professional they called ahead of time which is good. They moved everything with no problem good job. If I need anything else moved will be calling again. Thanks
Nova Junk Removal
5
The crew was prompt and called ahead. Upon arrival, walked through with me to assess the job, and clarified how much of a truckload (which is how its charged). Once underway, the were efficient, courteous, asked questions when in doubt, and always pleasant. Bonus points for not only hauling junk, but donatable items, too. No worries, fuss, or overcharging. Very good value and highly recommended.
Nova Junk Removal
5
The crew that came Saturday were great. They were polite and courteous. They took their shoes off each time they came through the door. I would use Nova Junk again in a heartbeat.
Nova Junk Removal
5
Made quick work of the junk I wanted removed. Courteous haulers. Wiped their fee everytime they entered the house. Fair price. Norman answered all questions timely.
Nova Junk Removal
5
Norm and his team were amazing from start to finish. Never having to hire someone for deck removal. Finding a trustworthy and honest company was daunting. They were super fair on price. Arrived that day finished in less time than projected. Cleaned up and removed additional items not associated with deck! Had plenty of staff there. Everyone was so kind and polite. Found an issue in my wall after removing the deck. Made suggestions on how to fix. And then recommendations for another company etc. If only all companies could be so fair and direct. I would highly highly recommend, Norm and his team.
Nova Junk Removal
5
My first contact with NJR was with Shirl, who took my phone call and answered all my questions precisely and completely. Shirl is an amazing customer service rep; extremely personable, helpful and knowledgeable. After just one phone call I felt as though I had made a new friend. I had to make a couple of changes to my pickup and Shirl didn’t bat an eye and accommodated me each time. The crew that showed up to take my furniture away arrived on time, were extremely polite, and very careful moving items out of my home. They worked diligently and expeditiously. Needless to say, the next time I needed to have some items hauled away from my home I didn’t hesitate to call NJR. As usual, Shirl was as pleasant as can be and flexible once again when I had to make some changes to my request at the last minute. Additionally, NJR‘s fees for removal beat all the other companies I had called to inquire about their services. I would recommend NJR highly! It is indeed rare to find a business that combines such quality service and competitive prices!
Nova Junk Removal
5
Nova Junk removal were professional, polite, and efficient at removing several pieces of furniture from an apartment that I'd vacated, and were more reasonably priced than several other junk removal companies that I'd researched.
Nova Junk Removal
5
Nova Junk did an excellent job in April 2021 removing a pile of rubble the previous homeowners left at our new house. They showed up with the right number of people and trucks to quickly and efficiently clear the rubble from our backyard. Our yard looks so much better now!
Nova Junk Removal
5
The entire process was reliable and easy with next day turnaround. Offered a great price, showed up when they said they would, used caution when hauling junk out of the apartment to not cause any damage, used COVID safety precautions, and were incredibly professional and friendly. Would use them again if ever needed!!
Nova Junk Removal
5
The guys were prompt, courteous and helpful. Would use your service again and have already recommended you to friends. Great job!
Nova Junk Removal
5
Team showed up at the front end of their expected time and were very courteous and respectful of the property and getting the piece out without hurting the stairwell. Highly recommend.
Nova Junk Removal
5
Getting a quote online was so easy and fast. The cost was very affordable and scheduling was no problem! The pick up crew were right on time and very courteous. They made careful, quick and quiet work of removing our items. I would recommend, without question, Nova Junk Removal!!
Nova Junk Removal
5
NOVA representatives showed on scheduled time, after explanation of items to be taken, went right to work, supervisor was exceptional in communication and took great care in not touching the recently painted walls removing the items. Work was completed in a timely and efficient manner and I was completely satisfied by the experience. I highly recommend NOVA for any removal.
Nova Junk Removal
5
Great! Arrived on time and worked quickly. The team was friendly and thorough. Thanks for all the help!
Nova Junk Removal
5
All of the factors were extraordinarily met!
Nova Junk Removal
5
I contacted Nova Junk about hauling away almost 600 boxes. They were very responsive in providing me with a quote. We agreed upon three times they would come to remove the boxes (~200 boxes each time). They called us when they arrived, as we requested. They showed up on time, all three times. I have never seen a more organized crew. They knew exactly what they were doing. They were done very quickly. We will definitely use Nova Junk again.
Nova Junk Removal
5
Awesome all around. A crew was at my house within 30 minutes of making the call, and quickly and professionally removed the items I needed removed.
Nova Junk Removal
5
Nova Junk Removal did an outstanding job of handling a project for us in preparation for a move to a new house. They provided us with clear guidance on the process, kept us informed of their arrival (and arrived right on time), and completed the job to our complete satisfaction. I recommend this company without hesitation and will hire them again for our future needs.
Nova Junk Removal
5
We could not have been more pleased with the service we received from Nova Junk Removal. They showed up early and were ready to go immediately. They had plenty of help with them and were done in less than 1.5 hours. Completely emptying a condo for us. They were friendly and professional and I would recommend them very highly to anyone looking for this type of service.
Nova Junk Removal
5
Nova Junk Removal provided an invaluable service to our family and we are so appreciative. We had to quickly move our daughter from Washington DC and had a weekend to do that. Cheryl with Nova Junk was so kind, helpful and accommodating and rearranged times for pickup because of the heavy snowstorm. The team was on time to pick up the furniture and called to let us know. It was all done quickly and efficiently and we are forever thankful! We highly recommend Nova Junk!

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