Reviews of Nova Junk Removal in Alexandria, VA

4.9 1,827 ratings

Categories: 
junk removal, construction debris hauling, bulk trash hauling
Contact Information: 
Business Description: 
Nova Junk is a family-owned business that offers junk removal, cleanout and bulk trash haul-away services in the Washington, D.C area. Our trained professionals provide cleanout and trash-removal services for residential and commercial properties, as well as construction and renovation sites.
Nova Junk Removal
5
All of the factors were extraordinarily met!
Nova Junk Removal
5
I contacted Nova Junk about hauling away almost 600 boxes. They were very responsive in providing me with a quote. We agreed upon three times they would come to remove the boxes (~200 boxes each time). They called us when they arrived, as we requested. They showed up on time, all three times. I have never seen a more organized crew. They knew exactly what they were doing. They were done very quickly. We will definitely use Nova Junk again.
Nova Junk Removal
5
Awesome all around. A crew was at my house within 30 minutes of making the call, and quickly and professionally removed the items I needed removed.
Nova Junk Removal
5
Nova Junk Removal did an outstanding job of handling a project for us in preparation for a move to a new house. They provided us with clear guidance on the process, kept us informed of their arrival (and arrived right on time), and completed the job to our complete satisfaction. I recommend this company without hesitation and will hire them again for our future needs.
Nova Junk Removal
5
We could not have been more pleased with the service we received from Nova Junk Removal. They showed up early and were ready to go immediately. They had plenty of help with them and were done in less than 1.5 hours. Completely emptying a condo for us. They were friendly and professional and I would recommend them very highly to anyone looking for this type of service.
Nova Junk Removal
5
Nova Junk Removal provided an invaluable service to our family and we are so appreciative. We had to quickly move our daughter from Washington DC and had a weekend to do that. Cheryl with Nova Junk was so kind, helpful and accommodating and rearranged times for pickup because of the heavy snowstorm. The team was on time to pick up the furniture and called to let us know. It was all done quickly and efficiently and we are forever thankful! We highly recommend Nova Junk!
Nova Junk Removal
5
Thank you, I got an appointment very quickly. The men showed up on time, they were very nice and polite and professional, and the price was affordable for me on my limited budget. I will recommend you to others and use your service again. Best, KMO
Nova Junk Removal
5
NoVa Junk Removal Team was of great service. I am a 90% disable veteran and was a pleasure to work with a reliable and professional team.
Nova Junk Removal
5
Great service, on-time and professional! Will definitely use again and refer!
Nova Junk Removal
5
Easy and professional
Nova Junk Removal
5
I needed a company to remove an elderly family members entire home (25yrs) worth of stuff that she wasn’t taking to her new place. After family, friends,and friends of friends took what they wanted it was time to call a professional to remove the rest. That’s where Nova Junk came in. They were timely, professional, respectful, clean & very careful about COVID. It took 4 trucks but we were able to clean out the house & get it ready to sell with a week. I can’t thank you all enough & will be happy to use you when I need to clean up my own home.
Nova Junk Removal
5
The men arrived on time and removed the items in a very short time. They were very professional and also very po 5
Nova Junk Removal
5
Excellent experience working with NOVA Junk Removal. Had a quick turnaround need to empty an office of 'junk' before the end of a lease. Company kept me informed of delivery times and the crew was very professional, courteous and fast. Pricing is very reasonable and competitive. Would highly recommend them!!!
Nova Junk Removal
5
I called Nova Junk Removal to take away a pile of demolition debris after an old shed was knocked down. They arrived bright and early, and they removed every bit of debris from the yard. All of this was contactless, with payment made very easily via giving them my credit card number verbally. I will call Nova Junk Removal in the future and I would heartily recommend them to anyone else.
Nova Junk Removal
5
Terrific company. I received a quote very quickly. Price was reasonable. The pickup team arrived on time, and did the job with great alacrity. They were safe, wearing masks. I highly recommend.
Nova Junk Removal
5
The crew did a fast, efficient, thorough, and overall excellent job of removing our junk. And, in addition to showing up right on time, they were quite courteous too.
Nova Junk Removal
5
I was happy from my initial email requesting a quote for what I needed to have picked up: I requested the quote on Sunday, got a response on Monday, and was able to schedule for a Tuesday pick-up and a window of arrival time. Tuesday, I received a call when the movers were about 20 minutes away and they came on time. The two gentlemen were very professional and I was pleased with the cost and the service. Thank you very much. I appreciate it.
Nova Junk Removal
5
Reliability-the removal team showed up on time ready to get to work.......Professionalism-the crew were kind and efficient.........Value-the price was very fair for the amount of junk they had to remove.
Nova Junk Removal
5
Scheduling the appointment was easy, the guys showed up on time, and they were polite and efficient. I would absolutely use Nova Junk Removal again.
Nova Junk Removal
5
I picked NoVa Junk because of all the good reviews. Our experience was great! We were concerned about the removal of things from our finished basement that had to be taken up stairs that had a 90 degree turn then up a tight turn into our foyer. They removed everything with no scratches or damage to walls. I had forgotten one piece of furniture for them to remove and they came back the next morning. The guys were polite and professional. I will definitely use again and refer them to friends and neighbors . This company deserves a five star rating.
Nova Junk Removal
5
The 2 gentleman were very friendly and courteous. Great teamwork guys!
Nova Junk Removal
5
On time for appointment. Very professional. Honored quoted price.
Nova Junk Removal
5
Great experience all around! They were happy to accommodate me when I called the morning of our scheduled pickup to alert them we had more junk to remove than previously discussed. The crew was also right on time during the window I was provided, and they moved quickly and effortlessly to get all of our junk out of the house. I was also very appreciative of their efforts to get a queen box spring down a narrow staircase without inflicting any damage on the surrounding walls. To top it off, the crew was so sweet to my little boy, who was fascinated with their big truck! Prices were extremely reasonable. Would absolutely recommend and hire again.
Nova Junk Removal
5
Great Job!!!
Nova Junk Removal
5
On-time service as scheduled. Supports COVID-19 with employees who came with Mask and Gloves. All items were in the garage for loading into their truck. All done in 20 mins, paid by CC on the spot and email receipt received in 1 min. I would recommend and use this service again.
Nova Junk Removal
5
Very positive. The crew called before coming, arrived on time, and carefully removed a heavy furniture item. We will certainly use you again based upon this experience.
Nova Junk Removal
5
Excellent and prompt communication from requesting a quote to scheduling and confirming the removal. The price was one of the most reasonable quotes I found. Also, the team they sent were courteous, on time, and did everything swiftly. Thank you!
Nova Junk Removal
5
Very reliable and professional. The estimate offered was lower than competitors. It was a very positive experience!
Nova Junk Removal
5
The Latino crew was excellent. Courteous, friendly and hard-working. They made short work of a difficult load. I will certainly use Nova Junk removal in the future. And I would like my account to highlight the crew that worked on this last job, because I’d like to have them work on any future jobs that I contract for.
Nova Junk Removal
5
This was the second time that we used Nova Junk Removal and we would definitely return again. They made disposing of some really cumbersome items very easy. The crew came within the promised window and they were extremely friendly and professional. Overall, a great experience and great value for the price.
Nova Junk Removal
5
The crew showed up on time to remove an old gas grill and was professional and courteous. Thanks...
Nova Junk Removal
5
On time, professional, courteous and clean.
Nova Junk Removal
5
My experience with Nova Junk Removal was excellent. The employees who helped us were quick, courteous, and friendly.
Nova Junk Removal
5
It was fast, professional and wonderful. All workers were polite and reliable. I couldn't have done it without their help. I would recommend to anyone who needs this type of service.
Nova Junk Removal
5
The excellent service provided started with the phone call. I was provided with the information I needed and was easily able to schedule my pickup. On the day of service the team arrived within the scheduled timeframe, quickly removed my mattresses, and most importantly wore masks to ensure my safety.
Nova Junk Removal
5
I was very fortunate to connect with Nova Junk through an internet search. From the first contact I was impressed with the professionalism and helpfulness of the booking contact. She explained all my options. On the day of service they contacted me to confirm their arrival time and were very prompt. Once they arrived, they reviewed the job with me and went straight to work. I was impressed how smoothly they worked. Very respectful of my other areas. I was so impressed I called them back for another collection the following month! Nova Junk is my go to for such service in the future.
Nova Junk Removal
5
Extremely reliable and trustworthy
Nova Junk Removal
5
Right on time and super clean and fast.
Nova Junk Removal
5
Junk removal at it’s best! Quick and easy. Reliable and good workers. “They came, they loaded, they went” Could not have been happier.9
Nova Junk Removal
5
My experience was wonderful. Every person I interacted with was professional and had a great “can do” attitude. I would definitely recommend them. Hats off to Norman and Omar with providing me with great service. They went above and beyond what I was expecting.
Nova Junk Removal
5
The team arrived as scheduled and made quick work of hauling everything away. One thing that stood out was when loading the truck, they made sure to use the least amount of space required so I would pay less. I'm very impressed with Nova Junk and would recommend them to anyone.
Nova Junk Removal
5
Nova junk is professional, timely, organized, and an overall excellent value. It took under three hours from the time of my first phone call to have my items removed.
Nova Junk Removal
5
We had an excellent experience with NoVa Junk. Will definitely use your company again! Thanks so much!
Nova Junk Removal
5
The crew arrived right on time and did a great job helping us remove big items from around the house. They wore masks and were willing to wear shoe covers in the home. They were quick and professional. Nova Junk always provides reliable service.
Nova Junk Removal
5
On time Friendly and professional Safety conscious ( appreciated during the pandemic) Very fast Will use again if needed. Please thanks the 2 gentleman again.
Nova Junk Removal
5
The team arrived on time. They were friendly, efficient, and professional. The price was reasonable. I will use NOVA Junk Removal for my future junk removal needs.
Nova Junk Removal
5
Service was perfect. Kept me informed of arrival time, came within the promised window, team was careful and thorough, and I was very happy!
Nova Junk Removal
5
The work was professional, polite, efficient and on time. The price was a good value and the company was easy to interface with.
Nova Junk Removal
5
- They were responsive to my inquiries. - Provided a fair estimate of cost at the beginning. - They worked quickly, wearing masks, and were professional. - The final cost was exactly what was estimated. - They donate useable items** Will use them again, should the need arise.
Nova Junk Removal
5
The receptionist clearly explained the process and scheduled the appointment to work with my schedule. The technicians showed up in a timely manner. The supervising technician called me thirty minutes prior to their arrival to notify me they were on their way. Upon arrival, the technicians quickly loaded the items to be removed into their truck and took plenty of care when removing items from inside of my home. All of the technicians wore PPE to prevent the spread of COVID-19.

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