Reviews of Nova Junk Removal in Alexandria, VA

4.9 1,947 ratings

Categories: 
junk removal, construction debris hauling, bulk trash hauling
Contact Information: 
Business Description: 
Nova Junk is a family-owned business that offers junk removal, cleanout and bulk trash haul-away services in the Washington, D.C area. Our trained professionals provide cleanout and trash-removal services for residential and commercial properties, as well as construction and renovation sites.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Nova Junk Removal
5
Arrived on time, quickly removed and cut up large hot tub. Put in truck. Area was clean when they left.
Nova Junk Removal
5
It was great. I got a good estimate in an email. They were on time and took our old couch and love with no issues. Great work.
Nova Junk Removal
5
Our experience with NOVA Junk Removal was outstanding. The crew came on time, was done within 20 minutes and the owner/crew leader was extremely polite and helpful. We will certainly return to NOVA JUNK REMOVAL when such needs again arise. Thank you! Peter Black
Nova Junk Removal
5
I was contacted by phone approx. 20 minutes before arrival and within the time window I was given. The crew arrived on time and did their work quickly without mishap. They were professional and courteous. Since I decided to keep one of the pieces to be taken, they reduced the price. This is my 2nd experience with NOVA, and I would not hesitate to do business with them again.
Nova Junk Removal
5
Thank you so much for your reliable service. I have used your company six times in the last couple of years to clean out our house in preparation for a move. Your prompt response to requests/questions is excellent and your teams are hard working and easy to work with. Highly recommend you!
Nova Junk Removal
5
The workers were friendly, polite, professional and efficient. You are my new go to company for junk removal.
Nova Junk Removal
5
My experience with Nova was awesome, from the initial booking to the final pickup. I could not ask for a better experience. I would easily without hesitation recommend Nova.
Nova Junk Removal
5
I am very happy with the outcome. The team was very professional, fast and friendly. I highly recommend! Thank you
Nova Junk Removal
5
professional, quick and courteous. thank you
Nova Junk Removal
5
I have used Nova Junk on several occasions and they have consistently done an excellent job. They always arrive on time, are very friendly and provided professional service at a reasonable price.
Nova Junk Removal
5
The crew that helped us on 9/7 in Alexandria was excellent. They called ahead, were on schedule, worked quickly, and were very professional and courteous in helping us remove our old furniture. I'd absolutely use Nova Junk removal again in the future.
Nova Junk Removal
5
Wonderful and courteous team - service was above and beyond.
Nova Junk Removal
5
Friendly, efficient and fast.
Nova Junk Removal
5
Easy to set-up, excellent on time and affordable. Big worry eliminated quickly.
Nova Junk Removal
5
I was very Pleased with Steven( I think that's his name. Very polite professional, and Attentive to our needs. The original quote that was given over the phone was adjusted much lower to size of junk removed.Without me having to say anything! I'm a caregiver for Seniors who called, Steven was very Compassionate! Thank You
Nova Junk Removal
5
I have used Nova Junk Removal on two occasions. They are professional, on time, and convenient. The price is competitive and the staff is friendly. I would recommend them to anyone in need of this service.
Nova Junk Removal
5
Prompt. Courteous. Quickly and carefully removed items. Reasonable price. Highly recommend.
Nova Junk Removal
5
We had a great experience with Nova Junk, The workers arrived at the agreed time. We walked down the job and I was provided a price (for a full truck) which was as expected. The workers were fast, efficient and polite. At the end of the job, the truck was full and the area was clean. iI would hire this company again without reservation.
Nova Junk Removal
5
Nova’s employee called forty five minutes prior to arrival and was on time. Very professional and service was provided to my expectations. Nova provided very good value and would use again without hesitation.
Nova Junk Removal
5
Nova Junk Removal was great to work with. The headquarters were responsive and clear in their instructions. The team on the truck were excellent -- polite, well organized, fast, neat, professional and had a great enthusiastic attitude. They clearly knew what they were doing and worked well together.
Nova Junk Removal
5
Great job!! Very professional and nice guys. They did everything, which was big because I had a full truck load of junk. I have reccommended you to my neighbors.
Nova Junk Removal
5
I was down to the wire preparing a home for sale and needed to unload several large pieces of furniture. Read the reviews and went with Nova Junk. They surpassed expectations! I easily scheduled a date and time. They arrived as promised. I gave a heads up call that I had some l-a-r-g-e and heavy pieces to move. Nova Junk sent 5 strong guys. The team was thorough, pleasant, and even funny. They made a difficult task easy. Thanks so much!!
Nova Junk Removal
5
I hired your company for the removal of shed contents. Your staff worked incredibly hard and everyone was so nice and professional. My family and I truly appreciated your hard work and great service! Omar headed up the team, he was wonderful! Thanks again for everything! Jennifer Abbou
Nova Junk Removal
5
The crew was respectful, efficient and professional. I'd use your firm again and again. Thank you. Laura Fall, Realtor McEnearney Associates
Nova Junk Removal
5
It was an excellent experience. On time with a call in advance of their arrival and all 3 employees were friendly, helpful and efficient.
Nova Junk Removal
5
Fantastic! Reliable, professional and a great value! I would recommend to anyone.
Nova Junk Removal
5
ON time. Efficient. Organized. Left no marks anywhere. I even changed my mind about an item I decided to keep at the last minute -- no problem, price was adjusted. I will use Nova Junk again in the near future. Couldn't be more pleased!
Nova Junk Removal
5
The team were pleasant and professional. They carried the items out quickly and left no mess. They arrived on time and the price was good. I will use this service again.
Nova Junk Removal
5
I had a large hot tub removed from my back patio. The removal was done when I was not present. You never would have known anyone had been there. Everything was taken out with no damage. I could not have asked for more. An excellent job all around
Nova Junk Removal
5
Everything was fine and I hope the sofa does find a home rather than a landfill. Didn't realize that I had a 1/4 truck or I would have added some additional material that I plan to take to Habitat but could have had NOVA do it. Very happy with the pick up, however.
Nova Junk Removal
5
I give NOVA Junk Removal an A+ from scheduling the pick-up to removal of my old bedroom furniture. The 3-men crew arrived during the window promised and called shortly before they arrived. They were professional, efficient and personable. I was VERY impressed with how quickly they moved my furniture out (25 minutes). I thought NOVA's cost was reasonable and I will definitely recommend this company, as well as, use them again in the future. Kudos to NOVA and many thanks to your 3 great Ambassadors!
Nova Junk Removal
5
My wife and I could not be more pleased with the fast, thorough, and thoroughly professional job Nova Junk did in dismantling and removing our aging galvanized metal shed and flooring of pressure-treated lumber and three 8"x 8"x 10' pressure-treated support beams beneath. The shed was full of an array of lawn and garden implements and equipment typical of such storage out-buildings. Most of it was in working condition, some needing a cleanup, and some of it over the hill beyond reclamation. I'm pleased that Nova Junk will recycle it, where possible. I'm doubly pleased at how fast the work was completed---they called to let me know they were en route and arrived shortly after the promised time window opened. They came in a large truck adequate to carry away everything and with enough men to do the job quickly and completely. I was really impressed by the crew's courtesy in doing the work as quietly as possible for such a job---these days it seems work crews in the neighborhood too often give little or no thought to the people in the homes all around them, shouting at each other and carrying on loud conversations with unnecessary banging and crashing on jobs that could be done more quietly with just a bit of courtesy and consideration for others. The Nova Junk crew was just the opposite. I heard very little noise on a job where a lot could be generated if the crew took no thought to minimize it. The Nova Junk crew were, in a word, gentlemen, and I was REALLY impressed and grateful. From the time they arrived to the time they pulled out was under two hours. The foreman was excellent at communicating with me and his crew were first rate. I was pleasantly surprised at the price, as well. I recommend Nova Junk without reservation.
Nova Junk Removal
5
I appreciated how courteous and professional Omar and his crew were with the pickup, as well as the quick and clear email responses by Norman. I would recommend this service to others.
Nova Junk Removal
5
Our experience with NoVa Junk Removal was excellent. The crew called to let us know they were on their way, handled everything very carefully so as to not damage our home, and worked quickly. One of the men even helped me carry a large item to another vehicle! Overall we were very impressed and happy with the service. I would definitely recommend.
Nova Junk Removal
5
Everything worked out perfectly. Crew worked quickly and there were no issues. Would recommend your service to friends and family.
Nova Junk Removal
5
The three individuals that came to pickup the junk were very professional, they were punctual and courteous.
Nova Junk Removal
5
Nova Junk was excellent! I had never hired a removal service and was worried about what to expect. When Norm told me this could be done in 2 hours I thought, who is he kidding, there is no way. But within 2 hours they had everything bagged and taken down to the truck to haul it away. I quickly found out I should not have worried. Norm and his crew were very polite, they new what they were doing and did it very well and the pricing was reasonable. Thank you Norm and crew and yes I will call you again in the future.
Nova Junk Removal
5
Have used Nova Junk two times and it has been seamless and wonderful. Always on time!
Nova Junk Removal
5
Shirl, the lady who I spoke w/ on two occasions, was simply the best. Professional and friendly, she SELLS the company to a prospective client. After chatting with her initially, I did not look any farther. Plus, I liked the idea of working with a local Northern VA company, as opposed to your national competitor. The two guys who removed the furniture were equal to Shirl in their incredible professional attitude. They phoned me prior to arrival, arrived when they predicted and were efficient to the max. I would recommend you to anyone who needed a referral. PLUS, your prices are more than reasonable!
Nova Junk Removal
5
Very professional. Said they could come quickly. Even lowered the rate to be competitive with the county.
Nova Junk Removal
5
I am very pleased with the entire process. Needed an enormous hot tub taken from my back yard. Guys did a great job!
Nova Junk Removal
5
Timely, friendly and professional!
Nova Junk Removal
5
Quick response. Professional staff.
Nova Junk Removal
5
Called Nova on Saturday and scheduled a pickup for the coming Tuesday. I was given a fair price and on my day of choice, Two nice young men called to let me know they were on the way, arrived on time and moved a sofa, love seat and an area rug in 15 mins. Very satisfied and would call Nova Junk Removal again...Thank you.
Nova Junk Removal
5
Came on time, worked quickly and efficiently. We’re courteous and helpful. Would use again.
Nova Junk Removal
5
I recently contacted NovaJunk about removing some furniture from my house and Cheryl was so nice about calling me back and getting all my information. I was so impressed with that they called before they showed up and actually arrived exactly when they said they were coming. They were very friendly and professional and I would highly recommend them for their services and their pricing is very reasonable. Couldn't have asked for better service. Thank you!
Nova Junk Removal
5
As always, the team arrived on time, did an outstanding job, and all for a fair price. Professional operation!
Nova Junk Removal
5
Great team, prompt service, and speedy removal from my yard. Looking forward to using Nova Junk Removal again!!!
Nova Junk Removal
5
Cheryl is the first indication of the service you will receive from Nova Junk. Excellent and personable customer service! We had a family situation, two storage units full of stuff we could not move. Nova Junk removed everything before we had to pay another month rental...three days before it was due...and found a spot in their busy schedule for us. They understood the situation and assisted in making it stress free and at a reasonable and discounted rate. They went above and beyond for people they did not know and from out of state. Reliable, Professional, Timely and Caring Service. All of this was via the telephone..YAY! Would use the service again.
Nova Junk Removal
5
I called for an appointment with only one day notice and scheduling changes were made to accommodate my request due to the emergency nature. Extremely grateful for the kindness in helping out and the service provided. I’m a second time customer and it won’t be the last. I’ve recommended Nova Junk to friends and family in the past and will continue to do so. Thank you again for everything you do!

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