Reviews of Pleasant Plains Dental in Indian Trail, NC
4.9
Category:
Dentist
Contact Information:
Business Description:
Pleasant Plains Dental takes great pride in helping patients realize all of their dental health goals.
Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.
Pleasant Plains Dental
Charissa
October 6, 2026
I experienced all 3 with Dr.Shawn and team! Very kind, friendly and fun.
Im also a fan of Tatiana
Pleasant Plains Dental
Jackson
October 2, 2026
Everyone was hilarious and easy to talk to which is crazy to say at the dentist.
Pleasant Plains Dental
Melissa
October 1, 2026
Everyone is always kind and friendly.
Pleasant Plains Dental
Samuel
September 29, 2026
Another great experience with Dr Ernst and his friendly, caring staff! What used to be something I dreaded has now completely changed! The level of care and caring received with Dental Plains keeps me in awesome dental health. Thank You all for everything in making my visits stress free!
Pleasant Plains Dental
Cynthia
September 26, 2026
I cannot believe what a gem I found! Start to finish each interaction was stellar. So helpful all the staff is kind and they listen! The outside does not do justice to the inside of the office. It’s larger than it looks.. The technology is not lacking in anyway the office rooms. Everything is super cute clean! I could not find anything to remotely have issue with. I was concerned as an emergency visit being a brand new patient, but they were knowledgeable, honest and genuinely concerned. I did tell everyone about them. Who leaves the Dentist office happy… I was very well taken care of and I appreciate it..
Pleasant Plains Dental
JoiAn
September 10, 2026
I love my dental hygienist, Kayla! She always makes me feel comfortable and welcome. I can talk to her about anything and she always makes me smile. I used to HATE the dentist as a kid and she has made me turn that around completely. The office staff and doctors I have interacted with are fantastic! So thankful to have a hygienist like Kayla who is attentive to what I need and genuinely cares about my overall comfort and wellbeing. So THANK YOU!!
Pleasant Plains Dental
Brandon
September 11, 2026
It was great. The people are amazing and the experience is great.
Pleasant Plains Dental
Shelley
September 2, 2026
Been a patient for over 7 years. Kayla has been my hygienist the entire time and is truly awesome! Always have a good experience every time I go for my visits!!
Pleasant Plains Dental
Shannon
September 2, 2026
Kayla is amazing! She is very personable and does a great job listening to concerns and cleaning my teeth. She is super friendly and explains everything as she goes. Thanks Kayla.
Pleasant Plains Dental
Chris
September 2, 2026
This is the best Dentist office in Union County hands down! Dr. Ernst is truly a professional. I had a lot of issues coming in and was apprehensive about the procedures I would be facing. Dr. Ernst explained everything to me thoroughly; including the procedure and the care and maintenance plan going forward. He was true to his word. The care and consideration they have shown me throughout the whole process has been phenomenal! My hygienist Kayla is the absolute best!! They truly treat you as a member of their own family. I'm so glad that I chose this office for my dental care. They are the best!!!!
Pleasant Plains Dental
Susan
September 2, 2026
Kayla has a great compassion for people and the work she does. She always make sure i understand what she is going to do and why. I enjoy the time i spend with her. We both have a love for the beach and often discuss it. I believe Kayla is a great asset for the practice and I am glad I am assigned to her.
Pleasant Plains Dental
Thomas
September 2, 2026
It was super easy and pain free getting my wisdom tooth removed
Pleasant Plains Dental
Lorren
August 19, 2026
excellent service.problem solved.thank you Dr.Ernst.
Pleasant Plains Dental
Carol
August 18, 2026
Very nice group dr.G was very nice and explained everything to me so I could understand and the staff all very nice made you feel comfortable.
Pleasant Plains Dental
Tim
August 14, 2026
I posted a 5-Star Google review yesterday, and happy to expand. A 10-star needs to be given to Kayla. She brings a fresh bright energy to Pleasant Plains and I'm fortunate to have her as my hygienist.
Pleasant Plains Dental
Bryon
July 28, 2026
my husband has a serious fear and anxiety when going to the dentist and these guys did amazing. He said it was by far the easiest time he’s ever had teeth pulled. Absolutely no discomfort at all.. and Amber was excellent. You couldn’t ask for a better assistant.!!!
Pleasant Plains Dental
Cam
July 26, 2026
Great office
Pleasant Plains Dental
Lupe
August 13, 2026
10/10 Experience! All the ladies are very helpful
Pleasant Plains Dental
Ann
July 10, 2026
Been seeing kayla for years. So quick and painless . In and out and she’s so sweet! Thank you!
Pleasant Plains Dental
GENE
June 19, 2026
Outstanding service. No waiting great hygienist and prompt professional dentist. Would no go anywhere else
Pleasant Plains Dental
Cochrane
June 19, 2026
I chipped a tooth last night, saw my regular dentist was closed until Monday. Contacted Pleasant Plains for emergency treatment, got me scheduled, seen and filed insurance. Wonderful treatment from all staff, felt welcomed even though I am not a regular patient with them. Highly satisfied
Pleasant Plains Dental
Karen
June 12, 2026
Kayla is an extraordinary dental hygienist! She is patient, calm, and incredibly friendly, making every visit a comfortable experience. From the moment I arrived, she made me feel welcomed and at ease. Her professionalism and outstanding customer service truly stand out, and she took great care in cleaning my teeth while explaining everything along the way. I highly recommend Kayla to anyone looking for a caring, skilled, and personable dental hygienist!
Pleasant Plains Dental
Charles
June 10, 2026
Excellent experience. Dr Nick and Candace were absolutely fantastic and made me feel so relaxed. I was apprehensive, but they both put me at ease and were so caring, nice and professional. I would highly recommend this dental practice. Top notch in every way!
Pleasant Plains Dental
Azalia
May 17, 2026
My first time and I am very pleased and happy
Pleasant Plains Dental
Pamela and Tommy
May 7, 2026
Staff was very friendly and explained each procedure before it was done. The office was clean and attractive.
Pleasant Plains Dental
Marilyn
May 6, 2026
Kayla is the best dental hygienist. She does a thorough job in such a quick time. I request her every time I make my appointment.
Pleasant Plains Dental
LEAH
May 7, 2026
Absolutely the BEST! Dr. G and the girls took great care of me! My emergency visit was easy, and made me feel very comfortable about what I needed done. Everyone was very friendly and very helpful. Thanks again for taking great care of me.
Pleasant Plains Dental
Joseph
April 22, 2026
Pleasant Plains Dental did a wonderful job on the extraction of my two teeth. I would highly recommend them to anyone that has any kind of dental issues. They are very passionate, compassionate and helpful.
Pleasant Plains Dental
Shawn
April 21, 2026
Today, like every visit, was a wonderful experience with the greeters and customer service by everyone. My radiologist. Emily, is always a joy to be with. My dental assistant, Tatiana, was superb today in friendliness, cleaning and flossing. It was my first time meeting Dr Strong, and she was professional and pleasant also. Fantastic day overall!
Pleasant Plains Dental
Tony
April 22, 2026
This was my first appointment with this dentist office after moving to the area. It had been 2 years since my last checkup so I was overdue for my cleaning. Dental hygienist was pleasant, and thorough, explaining each step before proceeding and was gentle with the tools even though I had some plaque buildup. The dentist was professional and to the point. No cavities or other concerns. Good visit.
Pleasant Plains Dental
Shelley
April 17, 2026
Always a great experience. Have to get teeth cleaned every 4 months so I feel like I’m there a lot! But everyone is so kind and friendly. Kayla is the BEST!!!!
Pleasant Plains Dental
Suzanne
April 3, 2026
Always a great experience! No long wait times. Staff are super friendly and helpful! Kayla is an absolutely amazing hygienist!
Pleasant Plains Dental
Mike
April 6, 2026
I was a new customer, was totally pleased with all the comfort and customer service!! Was also very pleased with my hygienist. She was very pleasant to be around very attentive and did a great job with my teeth cleaning. She was very pleasant to be around and very personable. Made me feel right at home. Actually kutos to all of the staff members.very happy to have chosen pleasant plain dentistry.thanks to all !!
Pleasant Plains Dental
Jessica
March 30, 2026
I had my extractions done today, and I can honestly say it was a very pleasant experience from start to finish. The dentist and dental assistant were both absolutely amazing. They took the time to listen to my concerns and made sure I felt comfortable every step of the way.
I was pretty nervous going in, but their kindness, patience, and professionalism really helped ease my anxiety. They made me feel heard and cared for, which made such a difference.
If you’re someone who gets anxious about dental procedures, I highly recommend this office. They truly go above and beyond to make you feel at ease. Thank you again for such a great experience!
Pleasant Plains Dental
Jodi
March 26, 2026
I have been a patient of Pleasant Plains Dental for 11 years. The office staff are exceptional! Everyone is kind and friendly. My dental hygienist Kayla is superb. She goes out of her way to make me feel comfortable. The quality of care that I receive from Kayla and Dr Ernst is excellent. I appreciate their knowledge and attention to detail during my dental visits.
Pleasant Plains Dental
Ethel
March 25, 2026
All above
Pleasant Plains Dental
Sam
March 26, 2026
Meets expectations.
Pleasant Plains Dental
Tyrie
March 21, 2026
I always appreciate Kayla and the job she does making the experience as enjoyable as possible.
Pleasant Plains Dental
Jessica
March 15, 2026
Great office with friendly and attentive staff. The quality of care is always top notch!
Pleasant Plains Dental
Judith
March 13, 2026
I had an excellent first experience with Tatiana today. Quality of care that I received today was excellent and exceeded all my expectations.
My comfort level was great. From the waiting room with ample amount of seating and then inside the room, there was a TV that actually had sound and then when I was time to lay down doing with the TV on the ceiling, which was so amazing I also love the way the place is decorated. There was so many things. I really did love about my experience today, but the best was the friendliness of my dental hygienist Tatiana. Her expertise is so amazing and honestly, she’s the best dental hygienist I’ve ever had. She was efficient and great attention to detail, and she was fast. My teeth cleaning went exceptionally well, considering I have a high anxiety level when I go to the dentist. Also, the dentist was very nice and there was a pleasure meeting her as well. I’m so glad I have changed over to this new Dental place. I look forward to working them for many years and I’m so happy my husband recommended them. Thank you for all your hard work today Tatiana and the dentist.
Pleasant Plains Dental
Morgan
March 13, 2026
My hygienist, Kayla, was amazing! She was friendly and educational. She was able to tell me how to better my dental routine and why.
Pleasant Plains Dental
Andrea and Boys
March 8, 2026
Kayla was awesome and very supportive. She absolutely showed us great customer service and patient care. My boys and I really appreciate everything and the information that was given to us.
Pleasant Plains Dental
Lisa
February 26, 2026
Staff is very friendly. Kayla was amazing she talked me though what she was doing and when she did it. Highly recommend!!
Pleasant Plains Dental
Laura
February 20, 2026
I just wanted to say thank you to everyone!! Kayla was amazing and she answered all my questions, the girl who was helping her was amazing as well! Of course, can’t forget Brittany at the front desk and how kind and loving she is! I am personally terrified of the dentist but everyone put me at ease and was nothing but nice and loving! THANK YOU ALL!!
Pleasant Plains Dental
Richard
February 20, 2026
Very friendly service. Several family members referred me to Pleasant Plains. Their front staff immediately scheduled me the same day I called given my situation was somewhat urgent. Dr. G diagnosed the root cause of my condition and clearly communicated the corrective actions planned and timeline. The check-in and check-out staff were friendly and efficient as well. All in all, I recommend Pleasant Plains and appreciate the service. I also value the flexible hours and days open.
Pleasant Plains Dental
Jamie
February 19, 2026
Excellent and very nice people
Pleasant Plains Dental
Melissa
February 20, 2026
I started at Pleasant Plains because I had not been to a dentist in many years and was very nervous about what they might find and how much they would cost. Pleasant Plains offered a first time patient special that made it extremely affordable for me and two of my daughters. Once I got there, they were so kind and encouraging about the condition of my teeth and gave me no pressure about the things that needed to be done. They continue to be affordable with our biannual checkups and cleanings and have offered me multiple options for paying for special services. The office staff is always friendly, the dentists are patient and informative, and the work I’ve had is done with care, consideration and quality.
Pleasant Plains Dental
Jimmy
February 19, 2026
The staff is amazing from start to finish! Kayla is the best hygienist!! I highly recommend Pleasant Plains Dental!!!
Pleasant Plains Dental
Vanessa
February 21, 2026
They been up front with me and they did great work
Pleasant Plains Dental
Susan
February 13, 2026
I have the utmost confidence in Dr Ernst and his staff. They address all my concerns and are very compassionate.

