Reviews of Pleasant Plains Dental in Indian Trail, NC

4.9 1,978 ratings

Category: 
Dentist
Contact Information: 
Business Description: 
Pleasant Plains Dental takes great pride in helping patients realize all of their dental health goals.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Pleasant Plains Dental
5
I just wanted to say thank you to everyone!! Kayla was amazing and she answered all my questions, the girl who was helping her was amazing as well! Of course, can’t forget Brittany at the front desk and how kind and loving she is! I am personally terrified of the dentist but everyone put me at ease and was nothing but nice and loving! THANK YOU ALL!!
Pleasant Plains Dental
5
Very friendly service. Several family members referred me to Pleasant Plains. Their front staff immediately scheduled me the same day I called given my situation was somewhat urgent. Dr. G diagnosed the root cause of my condition and clearly communicated the corrective actions planned and timeline. The check-in and check-out staff were friendly and efficient as well. All in all, I recommend Pleasant Plains and appreciate the service. I also value the flexible hours and days open.
Pleasant Plains Dental
5
Excellent and very nice people
Pleasant Plains Dental
5
I started at Pleasant Plains because I had not been to a dentist in many years and was very nervous about what they might find and how much they would cost. Pleasant Plains offered a first time patient special that made it extremely affordable for me and two of my daughters. Once I got there, they were so kind and encouraging about the condition of my teeth and gave me no pressure about the things that needed to be done. They continue to be affordable with our biannual checkups and cleanings and have offered me multiple options for paying for special services. The office staff is always friendly, the dentists are patient and informative, and the work I’ve had is done with care, consideration and quality.
Pleasant Plains Dental
5
The staff is amazing from start to finish! Kayla is the best hygienist!! I highly recommend Pleasant Plains Dental!!!
Pleasant Plains Dental
5
They been up front with me and they did great work
Pleasant Plains Dental
5
I have the utmost confidence in Dr Ernst and his staff. They address all my concerns and are very compassionate.
Pleasant Plains Dental
5
Very attentive to my needs. Explained everything thoroughly and at a level I could understand. All the staff are courteous and knowledgeable!
Pleasant Plains Dental
5
The novicane shot I got from my dentist did not hurt at all. Dr. Strong was gentle and filled my cavity quickly. I had no pain at all. I usually have a hard time getting novicane shots and then I usually feel pain during the procedure. I am not afraid to get fillings anymore. Thank you so much.
Pleasant Plains Dental
5
Everyone was amazing today . It was such an easy process and I was in and out in no time . Love this office and all the people I came in contact with today
Pleasant Plains Dental
5
I am so glad that I chose to go to Pleasant Plains Dental. They are friendly, knowledgeable, and caring. The atmosphere is relaxed and I felt very comfortable. All the questions and concerns that make patients feel uneasy, about a procedure, they were able to answer. My procedure was done skillfully and the whole process went smoothly.
Pleasant Plains Dental
5
Check-in was easy and everyone was pleasant
Pleasant Plains Dental
5
Dr Nick was amazing!! So was both Nurses Allyson and Candice. The check in lady was sweet! From front to back they treated me very kindly and professionally! The most important is they explained everything and made me feel comfortable! Honestly I would refer everyone to Dr Nick! I will continue my care with him and his staff!!
Pleasant Plains Dental
5
As always Pleasent Plains folks did a great job
Pleasant Plains Dental
5
Staff is very friendly and made sure I was comfortable during the procedure. Thank you Pleasant plains dental.
Pleasant Plains Dental
5
Awesome! Dr Henry is explained everything on detail and was so nice. Kristina and Brittany were also awesome
Pleasant Plains Dental
5
I’ve had some poor experiences with previous dentists, to the point that I haven’t been in 2 years. When I came to pleasant plains dentistry, everybody was super nice, the paperwork was easy, and Kayla was just awesome. I’m glad I stumbled upon this place today. I actually “enjoyed” going to the dentist for once. Also I love the interior decoration, the little rooms with awnings are so cool!
Pleasant Plains Dental
5
I have crippling anxiety but everyone at Pleasant Plains does everything they can to put me at ease. I had issues with a crown from a prior dentist who installed it improperly and the wonderful dentist at Pleasant Plains was able to reinstall it and now I no longer have any pain in my mouth. Kayla was my hygienist and she did an amazing job keeping me calm, which is no small feat .
Pleasant Plains Dental
5
I always love coming to Pleasant Plains Dental. I never have to wait and the front staff are always very friendly. I've always had painful dental experiences in the past, however I can't say enough about my hygienist Kayla. She is an absolute GEM. She is kind, always explains what shes doing and she's also very professional. I definitely recommend this dental office.
Pleasant Plains Dental
5
I have been going to Pleasant Plains Dental for years and I have had Kayla as my dental hygienist since I’ve been there and she is amazing. The overall office and office staff are wonderful as well but you see your dental hygienist the most and Kayla is great at what she does, she’s professional, friendly, and she educates.
Pleasant Plains Dental
5
I absolutely loved my experience at Pleasant Plains Dental. Kayla was awesome and was so very nice! I also liked Dr. Strong. Both of these ladies were great. My teeth felt clean after leaving. I will definitely be coming back. 10/10!!
Pleasant Plains Dental
5
Great dentist office
Pleasant Plains Dental
5
Kayla is always wonderful with my son. He loves coming to the dentist to get his teeth cleaned by her. Dr. G is very thorough and always explains everything with such detail. He loves the TV on the ceiling and it really helps him stay entertained! Everyone is friendly from the front door to check out. Thank you, Pleasant Plains!
Pleasant Plains Dental
5
Kayla, is awesome !! She made me very comfortable about the cleaning process, super friendly The whole staff is amazing
Pleasant Plains Dental
5
Kayla is an awesome hygienist who is a professional at making me smile with her charming wit and her delicate and meticulous care while gleaming my teeth.
Pleasant Plains Dental
5
Kayla and her assistant was Amazing !!
Pleasant Plains Dental
5
Kayla and her assistant Kolu were amazing !!
Pleasant Plains Dental
5
I absolutely loved the staff! Everyone made me feel comfortable, and explained my options. The dentist made sure I was very informed with everything he was about to do.
Pleasant Plains Dental
5
Staff was amazing. Super friendly. Made me feel comfortable. I had a bad experience with another dentist when I was young and they did such an amazing job making sure I was ok during my tooth extraction and I felt no pain. My overall experience was top notch.
Pleasant Plains Dental
5
Awesome dental office from check-in through check-out. Each individual was caring and concerned. Hygienist Kayla and her team were fantastic. I dont remember my previous appointments ever being this easy!! I have found my new dental office!!
Pleasant Plains Dental
5
10/10
Pleasant Plains Dental
5
From my initial panicked phone call about a broken front tooth, until my final appointment, I was treated with the utmost care. They were able to see me on a Saturday which saved me from having to cancel my weekend plans. All aspects of the process have been great and I am so pleased with new smile!
Pleasant Plains Dental
5
Went to Pleasant Plains Dental based off of reviews when I thought I needed a root canal. Everyone from the front desk to the dental care team is friendly and great at their job. The dentist and staff make sure you are as comfortable as can be during the whole process. Althea was great at helping with the process of getting ready for the crown including getting as close to the right color match as possible. Nick was very gentle when doing the root canal procedure. I look forward to doing business with them.
Pleasant Plains Dental
5
I was a new pt at Pleasant Plains Dental and I had a great experience with all the staff! The facility is clean and supplies are up to date. My dental hygienist Kayla gets a special shoutout for being so knowledgeable and you can tell she really enjoys her job! I felt no anxiety at my appointment that I normally feel at other facilities.
Pleasant Plains Dental
5
I don't like going to the dentist because of my bad anxiety and Autism, so I was very nervous about getting my 2 wisdom teeth removed. Dr. Henry Ernst was very patient, calm, understanding, and easy going. He definitely made the 2 extractions go very smoothly. He went step by step on what he was doing and described the tools he was using definitely made me feel more better and relaxed about the visit. I HIGHLY thank him for how gentle and soft he was pulling my 2 wisdom teeth.
Pleasant Plains Dental
5
Well, I had a good report about my teeth, so that was the best part. I was seen quickly and Tatiana explained everything as it happened. No surprises, no pain. Dr. G was friendly as always. The HGTV on TV was not my cup of tea. I like animal stuff, wild or pets. All in all, I had a very pleasant experience. Thanks
Pleasant Plains Dental
5
Excellent! Folks were awesome!
Pleasant Plains Dental
5
My dental cleaning was like getting pampered, I enjoyed it!
Pleasant Plains Dental
5
It was an excellent first time visit. The staff was friendly and helpful. They answered all the questions we had. Kayla was super kind and very thorough with the dental information. She did a great job on my teeth and again, very friendly and helpful. I'm actually looking forward to going back for my next cleaning. I have never been able to say that!
Pleasant Plains Dental
5
Kayla is an amazing hygienist. I would highly recommend this office solely because of her. Dr Grobbelaar is a great dentist. He and Kayla take care of my entire family.
Pleasant Plains Dental
5
My experience was amazing, Kayla made me feel at home and comfortable, Also provided me with a wealth of information that can help me, moving forward into the future, with my Dental plan , Kayla was very professional in her approach and it’s greatly appreciated, She is a all star.
Pleasant Plains Dental
5
I am absolutely terrified of dentists and have been for all of my life. Every appointment was met with a great deal of shame, pain, and a hefty fee. When I first came to this office, I had not been to a dentist in many years, and knew that I would have to have a significant amount of work done, but the shame and embarrassment and humiliation I felt had caused me to put off any dental care for many years. I met with Dr. Ken first, and he has taken care of me for the past year with the utmost respect, kindness, and gentleness. Other than the UNC Dental School in Chapel Hill, I have never experienced such a caring and compassionate office, from the technicians who check you in, to the assistants, as well as the dentists themselves. Recently, I had to have emergency dental care and met Dr. Ernst, and once again, my trepidation was on high alert. However, within the first five minutes of meeting him, all of my fears were assuaged. Not only did he treat me with the utmost respect and compassion, but he also offered me several options and sat with me to weigh the benefits of each option. This office is an absolute gem, and it is clear that they care deeply for all of their patients, specifically those of us who must work – they have extended nightly hours, as well as weekend appointments. I cannot say enough good things about all of the people who work here, but I can express my most sincere gratitude for them. Thank you for your care team and for letting me be one of your patients.
Pleasant Plains Dental
5
Thanks Kayla! I was seen at my appointment time. She was fast, thorough, and pleasant!
Pleasant Plains Dental
5
Kayla was very professional.
Pleasant Plains Dental
5
My experience was great, Kayla is an awesome hygienist!
Pleasant Plains Dental
5
I had such a wonderful experience at Pleasant Plains! From the moment I walked in, the staff was warm, welcoming, and professional. The office is clean, modern, and runs on time, which I really appreciate! Kayla took the time to explain everything clearly and made me feel completely at ease. The entire team is gentle, caring, and truly goes above and beyond to make sure patients are comfortable. I highly recommend this office to anyone looking for excellent dental care!”
Pleasant Plains Dental
5
Dr G & Christina are amazing. I have dental anxiety and they were absolutely awesome I would recommend them to anyone I just hate I didn’t know about this office sooner. They are the best. I won’t go to any other dental practice
Pleasant Plains Dental
5
dr. g and Althea did a excellent job. I want to thank them so much for their professionalism, patience, and fitting me into their tight schedule. There the ones to go to. Made my experience, a great one
Pleasant Plains Dental
5
Everybody's really great they're all very friendly and informative. They're always aware of how Comfort they want you to be. Of course they are always very friendly and I enjoy visiting.
Pleasant Plains Dental
5
All above

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