Reviews of Pleasant Plains Dental in Indian Trail, NC

Had a great experience getting tooth fixed

The staff was very nice and respectful. The place was absolutely clean and all the equipment used was up to date. I had little to no wait time and everything was explained in detail. The Hygienist, Kayla didn't leave one stone unturned and the doctor was great as well. I didn't even know I was getting my teeth cleaned because I was being entertained by the flat screen TV mounted on the ceiling. Made my visit very pleasant. I would highly recommend and I'm going back to get the rest of my dental work done.

I always have great appointments. The staff members are always friendly. Kayla does a great job cleaning my teeth. She also does a great job entertaining my son. They are the best!

Everyone is pleasant and caring. The office is clean and comfortable. I love it there. The best dentist in Charlotte.

It’s always a great Experience with Pleasant Plains dental. Everyone is very friendly.

I had my 1st appointment a few months ago for a consult concerning a tooth that was going to have to be extracted. I was so impressed with Dr. Ernst & his assistant that day, as well as all of the staff. Dr. Ernst took time to talk with me in detail & never made me feel rushed with questions that I had. I felt he truly cared about my situation. I went back this week for the extraction & was very nervous, but Dr. Ernst & his assistant, Kelsey, were fantastic & did everything to help me be as comfortable as possible. Dr. Ernst was excellent at explaining each & every step to me as well. Dr. Ernst & his assistant were very compassionate & made me feel that they truly cared about my experience. Also, I have called & emailed with several questions & they are so great at answering my questions; they never have made me feel as if I am bothering them with my questions. I found out about Pleasant Plains Dental online & through a referral from a friend of mine…I’m so glad that I found them!

Dental visits are not my favorite but Kayla makes it easy! She is so kind, gentle and quick! Thank you, Kayla!

Everyone there is friendly and helpful they get the job done every time.

Best experience

Love all the staff here at PPD!

Everyone here has been super friendly and accommodating. My elderly father is a patient here and they have gone above and beyond to make him comfortable through some long procedures. He has some other medical issues and dementia and every staff person here welcomed him and was patient and caring. I’m very happy we found this office

I’ve been coming here for a couple years. Great place. Always makes me feel comfortable and treats me like a friend

From the moment I walked in Pleasant Plains Dental it was 10’s across the board. The front end staff was welcoming and friendly. The waiting room is spacious and enjoyable. My Hygenist Kayla is amazing. She is so knowledgeable and caring. My X-rays and cleaning was a gentle, easy experience. Thank you Pleasant Plains for taking such great care of me as well as the rest of my family.

Everyone in office were very polite! Rachel at front desk was all smiles and quite welcoming! I will definitely recommend y’all to family and friends!TY

Kayla is great and is the biggest reason I keep coming back

Ever Since I been coming in for my appointments for my teeth for the past two months, the ladies in there have been really polite and caring over my well being and how well the ladies handle my last appointment for a root canal, build up, and temporary crown was very professional. They didn’t stray away from any of my questions. The ladies made sure I was comfortable before they follow through with the procedure and after the procedure I was a satisfied customer. If anyone ask me for a recommendation for a dentist office or if someone I know is having trouble with their teeth. I’m definitely recommending Pleasant Plains.

I had my 6 month check-up/ cleaning. Everything went great and staff was amazing as always. Everyone who took care of me was fantastic. I always love when I get Kayla she is so sweet and remembers me and asks me how my family is doing. She makes great conversation! She does an awesome job at what she does.

I had a great experience with a dental procedure by Dr. Ernst today at Pleasant Plains Dental. I had lost the bottom enamel on one of my front teeth. Dr. Ernst told me exactly what he planed to do to eliminate the problem and then as he worked, he talked to me step by step. It seems to always be uncomfortable to go to the dentist but my experience was pain-free and I was at ease because of the clear communication. Also, Kayla is a wonderful hygienist and while she is extremely thorough, she is gentle and considerate as she cleans our teeth. I highly recommend Pleasant Plains Dental!

It was wonderful so easy to get my and my daughters appointments scheduled and the were even back to back so I was able to be with her. The hygienist were amazing with my daughter engaging her and talking her through the whole process. Transitioning seamlessly in to my appointment with great conversations and a couple great laughs.

Always have a great experience at PPD. The staff is everything they should be 100% of the time.

Always friendly and professional. Love the extended hours.

Kayla makes me feel so comfortable and at ease.

The friendly atmosphere and staff are so great! I appreciate Marcia for showing that she really cares about the health of my teeth with how thorough and knowledgeable she was. She was detailed and clear with everything she did from ex-rays, gum check, teeth cleaning, and her advice to keep my teeth and gums healthy. She also reminded me of my homework of the advice and tips she provided. The doctor and assistant were also helpful and friendly. Thank you so kindly for the wonderful service l received!

I had visited Pleasant Plains Dental several times over the past couple of years for consulations. The staff was always friendly and went above and beyond to provide the information I needed. However, I never returned to have the work done that I so desperately needed because of my lifelong fear of dentists. Today, that changed. I so dreaded this visit for tooth extraction all day but couldn't turn away this time because I had a tooth ache/infection. After a week of antibiotics, I returned to see Dr. Patel. In one visit, Dr. Patel eradicated my fear. He was so sweet, gentle, caring and very professional. He put me at total ease. I can't begin to tell you how it felt walking out of that office today feeling at peace after 50 + years of total fear! Thank you Dr. Patel and Staff! You guys are awesome! I will be back soon!