Reviews of Pleasant Plains Dental in Indian Trail, NC

Pleasant Plains is a perfect name as the extraction of my tooth was surprisingly a "pleasant" experience. The staff was warm, patient,perfessional and friendly. The dentist was calming and informative. Even though it was obviously a busy morning, they still managed to make me feel like I was only patient and in the office. Thanks so much for taking such great care!

Very friendly Experienced staff.Quality of care is great.Appointments are to my schedule. comfortable atmosphere. Waiting time is short. Dr.Ernst is one of the best dentist I've had in a while. Also carol is very friendly and knowledgeable.Very satisfied.

I love Dr. Earnest and his entire staff. They are knowledgable, fun and courteous. They were able to come up with a doable and affordable dental plan. They have taken great care of me. I will never go anywhere else.

I hate to admit I had not been to a dentist in years. I was looking for somewhere I would feel comfortable and a dentist who would take the time to explain everything to me. I hit the jackpot. My niece recommended Pleasant Plains Dental. She loved it. The minute I walked into the office, I was relieved. The staff was so nice and personable. They made me feel welcomed. I have since recommended them to my husband and sister who have taken my advice and now have a new dentist as well. Thanks so much!

The dental hygienist and Dr. Ernst seemed very concern about my well being. The office is always clean and comfortable. Prior to going to the room there are drinks if you have someone waiting for you. All the employees are extremely friendly and helpful.

Absolutely AMAZING! The office was clean, I did not feel rushed and the employees were great. I need to give a shout out to Kayla, she was AWESOME!

Great!

I had to visit today on an emergency basis after cracking off a large portion of one of my molars. I had not yet been a patient, but had taken my mother there for treatment before. I feared that on a Monday that they would have a full schedule and wouldn't be able to work me in. After speaking with the receptionist, she said she would speak with Dr. Ernst. Luckily, they said they would see me if I could be patient and wait. SURE! It really didn't take long for them to call me back. After examination and speaking about payment options (several options), they quickly took care of me. Not once was I made to feel like I was an inconvenience and was treated with kindness and respect. I was just grateful that they could work me in. I also usually have a problem with the deadening agent. They listened and it was one of the most painless dental visits I have ever experienced! So glad they were there for me. Every single staff member was pleasant and friendly. Way to go!!

Very friendly staff, I did not like going to the dentist until now.

I have been to many dentists in the past and I am so glad I found Pleasant Plains Dental! Dr. Ernst and his entire staff are the most friendly and accommodating I have experienced. Dr. Ernst is extremely talented in the work he does, and his calming demeanor keeps the most stressed-out patient (me) feel relaxed and comfortable through the procedure. I have finally found my dentist for life!!

I have had a very good experience each time I've been at Pleasant Plains. The staff is extremely friendly and reassuring. They always make sure that I know exactly what is going on and what should be done next.

I had a very positive experience! Quality of Care, Comfort and Friedliness was Excellent!

Recently move to N.C from S.Florida.Always nervous when switching Doctors or Dentist. Looking for a Dentist that would work with our insurance, we found Dr. Henry Ernst at Pleasant Plains. I am so happy with our choice. The staff is incredibly nice and accomodating.The office is so comfortable, I feel like I'm in my living room. Last , but not least, I was so impressed with the quality of care. Excellent chair side manner, everything went very smoothly, I felt at ease and confident that everyone was doing a first rate job. I'm happy to know that my husband and I found a wonderful dentist. The search is over.:-D

First time at location and staff was great! Very friendly and comforting

Great experience, as always. Atmosphere and setting itself make it seem like you're visiting a home. Dr. Ernst is always very personable and open to any concerns, questions and even takes time for personal conversation. Kayla always does my cleaning and she is awesome....even though she is a goob (haha!). She always makes it fun and her and I cut up a lot. Very personable. Both her and Dr. Ernst make the experience an enjoyable and make you not mind going to the dentist. I wouldn't want to go anywhere else.

AMAZING! I just wrote a google review but would also like to express my extreme happiness with my hygienist! She was amazing!!!!!! I could not have been happier!

I absolutely love Dr. Patel and her staff. Today from the front desk to the back was a really positive experience. Brittany was very friendly when checking me out. The two girls at the front desk were very personable, friendly, and helpful as always. Dr. Patel addressed my questions from my last visit and as much as I hate being numbed, she does such a great job and the pain is so minimal. I told her today that I am so thankful to have found her and switched dentists after 17 years. Julia was so patient and comforting today when I had my first deep teeth cleaning. I was so nervous but she got me relaxed and did an amazing job. She explained everything to me and gave helpful advice. Thank you all so much for taking good care of me. I will recommend you to anyone who asks for a good dentist.

Just like many people I just don't like going to the dentist. So much so that I have put it off and put it off for a long time. I knew there were a couple of issues that needed attention but I avoided making an appointment. Until a couple of weeks ago I was eating breakfast and felt a sharp pain on the lower left side. I knew I could not wait any longer so I called Pleasant Plains. I could not be more happy! I have never met a group of people so concerned about my comfort and well being during my appointment - From the girls at the front to the dentist I saw. I can honestly say I was put at ease and was very comfortable during the entire visit. I am actually now looking forward to my future appointments. I wish I had called them a long time ago!! Thank you all so much for being so wonderful and caring. It has made all the difference in the world to me!!!

Friendliness

Very friendly staff and wonderful dentist Enjoyed the office

I am very pleased with the individual attention, courtesy and patience I have received from everyone at your office. It reflects the quality of care and high regard you have for your patients. You have the perfect name...Pleasant indeed!!

The staff is personable, the hours of operation are very convenient, the office is inviting and Kayla was absolutely wonderful, providing the most comfortable yet thorough cleaning I've ever had. Everything was great from start to finish!

Extremely nice !! I love the staff, of course the doctor is very good. I love the friendliness of Diana; and my hygienist Keyla love her, she makes my appointment is very relaxed and pleasant. My mom went to her first appointment this day and says the workers were very friendly and especially also the new doctor, my mom and I thank you that make us feel good

First impression upon entering building was positive and flowed easily with front desk ladies. When called back to room both ladies were very sensitive to my nervousness, kind and willing to go at my pace. Not pushing me to just deal with it but kindly telling me everything they were doing and understanding my fear. The doctor is fantastic. Patient and kind, understanding and answering ALL my questions. I feel confident he will work with me and do a great job while being kind to me. Thank you.