Reviews of Pleasant Plains Dental in Indian Trail, NC

Having been an active duty military family we moved often and finding a qualified caring dentist was challenging. The move to Charlotte was no different until I found Dr. Ernst and Pleasant Plains Dental. I was a candidate for implants and had questions, concerns and some fear about the procedure. After meeting and consulting with Dr. Ernst I had complete confidence this was the right choice for me. His professionalism, expert knowledge and compassion for his patients is superb. The implant procedure was remarkably painless and fast. Dr. Ernst ensured I was comfortable throughout the procedure and explained the process and methodology. Thank you for providing me with the absolute best experience every time.

After visiting your establishment everything was perfect. The staff were all friendly and helpful while remaining profession. Thank you all for your work and I look forward to returning to my follow up appointment!

Very professional, quality of care, good customer service

I've had bad experiences at a dental offices before,but this experience was the best of my life. I appreciate the special care everyone gave me for my first wisdom tooth extraction. I will definitely give you a good word for anybody I know that needs dental work. Thanks so much.

I would recommend Pleasant Plains to everyone. The staff is friendly and professional. They even double checked my insurance and the price for the procedure was even cheaper. My comfort during wisdom teeth removal was top priority for Dr. Ernst. I was able to schedule and complete my dental work in a quick amount of time. I look forward to continuing as a patient.

Everything went great. Excellent bedside manner. Dr was patient and explained everything

I am very pleased with the staff at pleasant plains dental everyone was so nice and warming!!’

My vist at Pleasant Plains Dental was great. The front desk lady greeted me with a smile and was very friendly. Dr. Ernst made me feel very welcome and comfortable about my vist and was also very nice and friendly. His assistant was very nice and friendly and also made me feel welcome. All the staff I saw was smiling and made sure to say hello and goodbye when I left. The office was very clean and smelled wonderful!

I can’t thank Pleasant Plains Dental enough for the incredible care they have provided me with. The quality of care provided by Dr. Ernst and his amazing staff is second to none! I have had a number of dental issues over the years, and feel so blessed to have found Pleasant Plains Dental! Many a visit I have walked in in tears, but have left with a smile. Dr. Ernst and his entire staff are kind, caring and eager to please. They continually provide compassion, comfort and care, as if you were a member of the family. Thank you Dr. Ernst, Kayla and Leslie for always exceeding my expectations! God Bless you all!

Love love our new DENTIST OFFICE... everyone was very nice and helpful .. what a Great experience for myself and my girls . :)

Truthfully, it wasn’t easy to search for a new dentist after 9 years. My 1st appt-dental checkup and cleaning here at Pleasant Plains Dental was one of the most thorough I’ve ever had. katlyn was most educational in going over my teeth and she was patient and thorough in answering my many questions. Yazmin was also SO helpful. Her cheery lighthearted disposition made me feel so at ease. Dr. Ali was calm, approachable and professional. Their equipment is all state of the art. I felt relaxed and not pressured in any way as we walked through the various procedures. The front office staff were also organized, efficient and helpful. Thanks to you all!

From the moment I walked in I was treated with kindness. The waiting room is filled with comfort and provides a relaxing environment. The warm reception was a breath of fresh air. This is very different from all previous dental practices I have been to. I was escorted around I believe by Jasmine, the office and everyone was kind. They tell you what is going to happen every step of the way. Dr. Larry is a "Hoot!" I loved his approach and eagerness to listen to my concerns. He was upfront and honest every step of the way. Then I had the pleasure of meeting Erica the hygienist. She was very delicate and gentile with her approach. I will scream it from the rooftop that this is the BEST dental office EVER!

Very nice office with friendly staff. Really liked Dr. Ernst. Only downside of our visit was a very long wait.

I can't begin to say enough about how wonderful I think all of the folks are at Pleasant Plains Dental. While I've only been coming here for about 9 months, I have been in the office numerous times with some issues. Each time I have come has been a remarkable experience with the professionalism, expertise, compassion, & friendliness of the entire staff. It's clear that they truly care about YOU!! If you're in need of a new dentist, I would highly recommend Pleasant Plains Dental. You can't go wrong.

Best experience I have ever had with a dentist. Was in and out in no time. They made sure I was comfortable before moving on to the next step. Will definitely come here again

Superior team and staff. Feels like family and friends when I go there. Even though I’ve only been 3 times (have a extremely long treatment plan) I walk in and they shower me with “personal” love. And Bri, she’s the real deal and so comforting, funny and all around a joy!!!! And we have a mutual wonderful experience with a past dentist that I found out after chatting which her. You will not find a better staff from front office to the back. I always rave and recommend them to everyone. Don’t wait to go to a dentist if you are nervous; as I always am, because they are experts in big babies like me.

I have always had a great experience at the office, would definitely recommend any of my family, friends or colleagues. Dr Ernst is very professional with great chair side manor. Kayla Is a great hygienist, cleans my teeth well! Brooke and Brittany knows a lot about financial and treatment planning to make it easier for me to know what needs to happen next and how much each visit should cost me. Pleasant Plains Dental is the best around!

I had an amazing experience at Pleasant Plains Dental. Every employee I came in contact with had great customer service, smiles on their faces and made me feel like a part of the Pleasant Plains Dental Family. I personally enjoyed seeing an intern there, learning and asking questions and I also enjoyed seeing Dr. Ali taking the time to teach the dental hygienist assistant. I had a wonderful time with my dental hygienist, Erica. She was very professional, took the time to answer all my questions, was personable, showed and explained the findings of my exam/ X-rays. Dr. Ali, was also personable - answered my questions and showed me what we were discussing so I understood. I will be recommending this practice to everyone I come in contact with because the quality of care I received was a 10 out of 10. I appreciate the up to date technology, cleanliness and customer service.

It had been 48 years since I had seen a dentist , sacred to death of a needle, had a infection of a thooth seen a add on Facebook about pleasant plains dentist,went to see them on a Saturday and they worked me in. Dr Ernst came in after X-rays and told what needed to be corrected, in a few days went back 4 teeth pulled 4 teeth filled and a deep root cleaning.woke up a little later no pain. Amazing Dr.and staff.

Absolutely Fantastic! My fears of the dentist due to dental anxiety and negative experiences in the past are no more. The staff, especially Melvin and Christina, along with Dr Ernst made my visit, that included a crown and root canal, an enjoyable experience ...something I️ thought never possible. I️ felt no pain, the procedure was done efficiently and no details were left out when explaining what was going to happen. I️ even made sure to hug the assistants before I️ left because I️ was so relieved with how simple and comfortable my visit was, and will most definitely recommend friends and family to Pleasant Plains Dental.

It was a great experience and wonderful atmosphere, clean setting, and very professional! I highly recommend them.

The experience at Pleasant Plains Dental and with Dr. Ernest was terrific. It was clear and concise as to what would happen and the time frame it would take. Everyone was friendly and I felt the care I was given was on a personal level. Would recommend them to anyone.

The staff at pleasant plains was great! They were all very friendly and made me feel comfortable the whole time. I️ will definitely be referring everybody I️ know to here!

It was amazing they made me feel so comfortable and it didnt hurt at all