Reviews of Pleasant Plains Dental in Indian Trail, NC

4.9 1,840 ratings

Category: 
Dentist
Contact Information: 
Business Description: 
Pleasant Plains Dental takes great pride in helping patients realize all of their dental health goals.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Pleasant Plains Dental
5
I am very pleased with the staff at pleasant plains dental everyone was so nice and warming!!’
Pleasant Plains Dental
5
The entire staff was friendly and professional. I had a wisdom tooth pulled with no pain! The best dentistry i have ever experienced. Customer for life.
Pleasant Plains Dental
5
My vist at Pleasant Plains Dental was great. The front desk lady greeted me with a smile and was very friendly. Dr. Ernst made me feel very welcome and comfortable about my vist and was also very nice and friendly. His assistant was very nice and friendly and also made me feel welcome. All the staff I saw was smiling and made sure to say hello and goodbye when I left. The office was very clean and smelled wonderful!
Pleasant Plains Dental
5
Fomr the time you walk in and leave the office staff is very friendly. Between walking in and leaving, you can expect quality care and comfort. Dr. Earnest is the first dentist I have ever been to by myself and I am 61! That says a lot about his staff and him.
Pleasant Plains Dental
5
I can’t thank Pleasant Plains Dental enough for the incredible care they have provided me with. The quality of care provided by Dr. Ernst and his amazing staff is second to none! I have had a number of dental issues over the years, and feel so blessed to have found Pleasant Plains Dental! Many a visit I have walked in in tears, but have left with a smile. Dr. Ernst and his entire staff are kind, caring and eager to please. They continually provide compassion, comfort and care, as if you were a member of the family. Thank you Dr. Ernst, Kayla and Leslie for always exceeding my expectations! God Bless you all!
Pleasant Plains Dental
5
Excellent, entire staff is wonderful!
Pleasant Plains Dental
5
Love love our new DENTIST OFFICE... everyone was very nice and helpful .. what a Great experience for myself and my girls . :)
Pleasant Plains Dental
5
I have had a great experience with Dr. Perkins and Pleasant Plains. The office is very clean and comfortable. I have been able to schedule appointments quickly and everyone has been friendly and helpful. I would definitely recommend.
Pleasant Plains Dental
5
Truthfully, it wasn’t easy to search for a new dentist after 9 years. My 1st appt-dental checkup and cleaning here at Pleasant Plains Dental was one of the most thorough I’ve ever had. katlyn was most educational in going over my teeth and she was patient and thorough in answering my many questions. Yazmin was also SO helpful. Her cheery lighthearted disposition made me feel so at ease. Dr. Ali was calm, approachable and professional. Their equipment is all state of the art. I felt relaxed and not pressured in any way as we walked through the various procedures. The front office staff were also organized, efficient and helpful. Thanks to you all!
Pleasant Plains Dental
5
Really like the new seating in the waiting room. The old furniture was hard for me to sit on, to big and soft as I am small esp. from rear to knee. My legs stuck out. Like the new room, less traffic and the new technology of taking x-rays. Could use a hook on the wall for coats. Great staff, caring, kind and seem genuinely interested in my comfort. I personally like having the same staff, sincere thanks for not switching me around and Thank you for a great service.
Pleasant Plains Dental
5
From the moment I walked in I was treated with kindness. The waiting room is filled with comfort and provides a relaxing environment. The warm reception was a breath of fresh air. This is very different from all previous dental practices I have been to. I was escorted around I believe by Jasmine, the office and everyone was kind. They tell you what is going to happen every step of the way. Dr. Larry is a "Hoot!" I loved his approach and eagerness to listen to my concerns. He was upfront and honest every step of the way. Then I had the pleasure of meeting Erica the hygienist. She was very delicate and gentile with her approach. I will scream it from the rooftop that this is the BEST dental office EVER!
Pleasant Plains Dental
5
I've already reviewed on google, but I wanted to express my appreciation again. I was so nervous when I got there to get my tooth pulled but Dr Ernst and the assistant were amazing.
Pleasant Plains Dental
5
Very nice office with friendly staff. Really liked Dr. Ernst. Only downside of our visit was a very long wait.
Pleasant Plains Dental
5
I went in for a tooth removal in the back side of my mouth and I'll admit I was nervous. I was bracing myself for pain and something that might take awhile, but I was definitely surprised. The procedure took maybe 10 mins and barely any pain. I had to come back an hour later cause I was bleeding a good bit cause I'm a free bleeder, and they took great care of me and got the bleeding under control without ever making me feel rushed or uncomfortable. About 2 hours later and after they had closed for the day, Dr. Ali called and checked up on me. I was blown away by that. Truly going above and beyond. 10/10 I recommend this business every time. The best dentist experience I've ever had.
Pleasant Plains Dental
5
I can't begin to say enough about how wonderful I think all of the folks are at Pleasant Plains Dental. While I've only been coming here for about 9 months, I have been in the office numerous times with some issues. Each time I have come has been a remarkable experience with the professionalism, expertise, compassion, & friendliness of the entire staff. It's clear that they truly care about YOU!! If you're in need of a new dentist, I would highly recommend Pleasant Plains Dental. You can't go wrong.
Pleasant Plains Dental
5
Great experience (as far as having a tooth removed)! Had a tooth extraction done and they made me very comfortable. The staff was exceptional in all aspects. Their hours are set with their patients in mind. I don't know of any dentist that stays open till 8:00pm to accommodate their patients. I am glad that I found them.
Pleasant Plains Dental
5
Best experience I have ever had with a dentist. Was in and out in no time. They made sure I was comfortable before moving on to the next step. Will definitely come here again
Pleasant Plains Dental
5
I am very much that person that’s always hated the dentist, because I always left in pain. But my experience at Pleasant Plains Dental changed that. Both the assistant and the hygienist made me feel extremely confident and comfortable. The doctors was great as well, and gave me the best advice to help with some concerns of mine. I will definitely be returning!!
Pleasant Plains Dental
5
Superior team and staff. Feels like family and friends when I go there. Even though I’ve only been 3 times (have a extremely long treatment plan) I walk in and they shower me with “personal” love. And Bri, she’s the real deal and so comforting, funny and all around a joy!!!! And we have a mutual wonderful experience with a past dentist that I found out after chatting which her. You will not find a better staff from front office to the back. I always rave and recommend them to everyone. Don’t wait to go to a dentist if you are nervous; as I always am, because they are experts in big babies like me.
Pleasant Plains Dental
5
Very friendly and professional staff
Pleasant Plains Dental
5
I have always had a great experience at the office, would definitely recommend any of my family, friends or colleagues. Dr Ernst is very professional with great chair side manor. Kayla Is a great hygienist, cleans my teeth well! Brooke and Brittany knows a lot about financial and treatment planning to make it easier for me to know what needs to happen next and how much each visit should cost me. Pleasant Plains Dental is the best around!
Pleasant Plains Dental
5
Dental assistant (Jasmine)very friendly. Dental hygentist and dentist Perkins very informative and made you feel comfortable.
Pleasant Plains Dental
5
I had an amazing experience at Pleasant Plains Dental. Every employee I came in contact with had great customer service, smiles on their faces and made me feel like a part of the Pleasant Plains Dental Family. I personally enjoyed seeing an intern there, learning and asking questions and I also enjoyed seeing Dr. Ali taking the time to teach the dental hygienist assistant. I had a wonderful time with my dental hygienist, Erica. She was very professional, took the time to answer all my questions, was personable, showed and explained the findings of my exam/ X-rays. Dr. Ali, was also personable - answered my questions and showed me what we were discussing so I understood. I will be recommending this practice to everyone I come in contact with because the quality of care I received was a 10 out of 10. I appreciate the up to date technology, cleanliness and customer service.
Pleasant Plains Dental
5
Excellent! Dental assistant and hygienist were extremely friendly and courteous. Doctor was friendly and courteous as well.
Pleasant Plains Dental
5
It had been 48 years since I had seen a dentist , sacred to death of a needle, had a infection of a thooth seen a add on Facebook about pleasant plains dentist,went to see them on a Saturday and they worked me in. Dr Ernst came in after X-rays and told what needed to be corrected, in a few days went back 4 teeth pulled 4 teeth filled and a deep root cleaning.woke up a little later no pain. Amazing Dr.and staff.
Pleasant Plains Dental
5
I was dreading having my impressions done due to previous experiences. Leslie was wonderful and made the experience stress free. She is an asset to your practice. She is the only one I will choose to complete my xrays and impressions. She is a joy to work with during my visit
Pleasant Plains Dental
5
Absolutely Fantastic! My fears of the dentist due to dental anxiety and negative experiences in the past are no more. The staff, especially Melvin and Christina, along with Dr Ernst made my visit, that included a crown and root canal, an enjoyable experience ...something I️ thought never possible. I️ felt no pain, the procedure was done efficiently and no details were left out when explaining what was going to happen. I️ even made sure to hug the assistants before I️ left because I️ was so relieved with how simple and comfortable my visit was, and will most definitely recommend friends and family to Pleasant Plains Dental.
Pleasant Plains Dental
5
Very satisfied professional and friendly would go there if you were looking for a deniest. Loved Bri she did a great job with me
Pleasant Plains Dental
5
It was a great experience and wonderful atmosphere, clean setting, and very professional! I highly recommend them.
Pleasant Plains Dental
5
Quality of Care Comfort Friendliness ... all fantastic - Thank You
Pleasant Plains Dental
5
The experience at Pleasant Plains Dental and with Dr. Ernest was terrific. It was clear and concise as to what would happen and the time frame it would take. Everyone was friendly and I felt the care I was given was on a personal level. Would recommend them to anyone.
Pleasant Plains Dental
5
I just wanted to say, besides Dr Ernst all the stafI have met so far & worked with me has been very sweet & friendly.
Pleasant Plains Dental
5
The staff at pleasant plains was great! They were all very friendly and made me feel comfortable the whole time. I️ will definitely be referring everybody I️ know to here!
Pleasant Plains Dental
5
It was such a excellent experience in all of my years of going to dentist. The staff were so friendly and kind. They all made me feel so welcome. Jasmine, Whitney and Dr. Parks couldn't have been nicer and explained everything so well to help me understand what I needed to do with my dental care. Coming from TN and having the same dentist for 40 years it was a refreshing experience to meet such a professional group. Thanks again!!!
Pleasant Plains Dental
5
It was amazing they made me feel so comfortable and it didnt hurt at all
Pleasant Plains Dental
5
Great Experience with Dr.Perkins and staff. All my questions were answered and my teeth were clean!
Pleasant Plains Dental
5
What a comfortable experience i had at pleasant plains! The staff was friendly, poise and looked out for my best interest. The atmosphere was relaxing and extremely clean! I would highly recommend to anyone looking to establish dental care! Special thanks to Kristina and Yulia for taking care of me and explaining each step while being here! Thanks pleasant plains!
Pleasant Plains Dental
5
The dentist at Pleasant Plains Dentistry made me feel very comfortable with asking questions regarding my dental care. Staff is very professional and friendly. Excellent!!
Pleasant Plains Dental
5
I was very happy with my visit! I really don't enjoy going to the dentist, but they made the experience better than expected.
Pleasant Plains Dental
5
Dental Hygenist was very patient regarding my concerns and apprehensions. Her method for taking X-rays was so proficient that it didn’t even bother me. Doctor Ernst addressed all my questions with much care and was truly concerned with my issues.
Pleasant Plains Dental
5
They are very friendly and make you feel comfortable
Pleasant Plains Dental
5
Overall experience was wonderful. Each staff member and even the Dr took time to create conversation and make sure I was comfortable. I plan to return!
Pleasant Plains Dental
5
I have been seen by the Pleasant Plains Dental team for over a year and have had nothing but top notch care. I primarily see Dr Ali and Katelyn, who are both very knowledgeable, attentive and professional, and provide an excellent experience every time I see them. The entire team is friendly and helpful. I used to hate going to the dentist, but I now look forward to each visit, knowing my dental health is in good hands. I would recommend them to anyone.
Pleasant Plains Dental
5
Good easy and fast
Pleasant Plains Dental
5
Jean ,Chelsea and Dr Ernst were fantastic. Everyone was so friendly and I felt like I got honest feedback. Definitely will recommend Pleasant Plains Dental.
Pleasant Plains Dental
5
To start off the facility is beautiful and clean. As soon as you walk through the door, you're immediately greeted by the staff with a smile on their face. The dental assistant that took my x-rays was very professional and sweet. Made me feel very comfortable! So that was a great start to my visit. But it just kept getting better. Then I met the dental hygienist. I believe her name was Sasha I cant remember but I know she's Russian. She would be the main reason I recommend this facility to all my friends and family. She was so sweet and explained to me what she would be doing and what the numbers she would shout out meant. Which was awesome because no other dental facility ever took the time to do that. She was very professional and knowledgeable! This made me feel more relaxed about the consultation. You can tell she loves what she does which in return gives an amazing patient experience. I then met my dentist Ali who was also very sweet and professional. He went over everything in detail and answered any questions I had. Overall the best dental facility I've ever been to!
Pleasant Plains Dental
5
Great environment. Staff amazing and friendly. Loved how it felt like home in the office. Tv’s on the ceiling very nice. Best part was seeing my teeth on the screen and getting a detailed explanation as to what was going on. Pricing are very reasonable and the payment plan options are wonderful. My husband and kids will be coming to see you guys. Thanks again!
Pleasant Plains Dental
5
Review from someone that avoids dentist due to past experiences…. BIG BABY!!! What can I say about Pleasant Plains dental? What a great staff and they were very accommodating to my needs… they allowed me to have 3 visits in 1. Went for a consultation to find out options on fixing my top front teeth and fixing a few other neglected things, and I ended up doing a consultation, cleaning and the prep for Clear Correct. I saw both Dr. Perkins (Ortho) and Dr. Ernst, top notch Dr.’s and very easy going which helps with your nerves, and boy did I have them. They talked me through realist options and a treatment plan. The entire staff had a great sense of humor and were cracking me up! Here are just a few of the staff that I “hung out” with. Chelsea (front desk), Alyssa, Kayla; best cleaning I have ever had (Hygienist), Yasmine (assistant) and awesome, patient Jean (assistant). I could say so much more but you get the point GO SEE THEM!
Pleasant Plains Dental
5
Good service and very nice people
Pleasant Plains Dental
5
Everybody at this practice is friendly and caring. That strive to make you feel as comfortable as you can be even going through some painful procedures.

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