Reviews of Pleasant Plains Dental in Indian Trail, NC

Amazing ! Great staff , genuinely care !

Cleaning was great. Friendly staff. Very comfortable experience and great conversation with staff

Both Dr. Ernst and Dr. Perkins are great! They made us feel very comfortable and at ease during our cleaning appointments. Glad we made the switch!

My husband and I had our first appointment today at Pleasant Plains Dental. I read the reviews on their internet site and was very impressed. It seemed too good to be true but we decided to try it anyway. The offices are beautiful, neat and clean and they smell good too. The furniture is comfortable and TV’s galore, even one on the ceiling when they lay you back in the chair. It was a little cool so they covered me with a blanket and gave me a pillow under my neck. The entire staff was so friendly and helpful . The hygienist gave me a thorough cleaning and some good advice on taking care of my teeth. My husband had the same experience. We both will highly recommend this amazing practice to anyone looking for a new dentist.

You have more than quality of care, comfort and friendliness, you are Awesome! When I visit the clinic you make me feel like a Queen.

Let's see. Quality of care- they exceeded my expectations, I will be going back for anything eles I may need done Comfort - made sure I was comfortable during the entire process of my procedure (root canal and crown) Friendliness- everyone I was in contact with from reception to x ray tech to the dentist them self are very friendly, knowledgeable and professional any time I go in.

Everyone I met was extremely nice! They got me in as a new client on a Saturday afternoon due to a chipped tooth and were so great through the entire process. They did a temporary repair allowing me to be pain free and then followed up Monday with treatment options. They were able to get me in right away Monday and removed the tooth pain free! They were all so helpful in explaining my options and going over aftercare. It was a great all around experience. I haven’t had any issues with my old dentist but will definitely be back to the group at Pleasant Plains. Their hours should fit any schedule and the office area is top notch! Thank you all so very much!!!

The quality of the service is incredible!! I love how the doctor is explaining every step of the process which such care! All the staff is so friendly!!

AMAZING dentist office with GREAT quality care!! Very knowledgeable and courteous, the building is modern and comfortable with up to date equipment. It’s extremely hard to find a dentist office open on a Saturday or late during the week so that’s an added bonus on top of an already amazing place!!

Was checked in with all my questions answered. Taken back with no waiting for xrays, then the hygienist with no waiting. Everything explained as if I'd never been to a dentist before! Very efficient and thorough. Only about a 5 minute wait for Dr. Ernst. Great team!

Quality of care is wonderful. The staff and doctors are very friendly and I never for once needed anything.

Not only am I in complete love with my hygienist Kayla... who not only is so personable and makes me laugh while having tools in my mouth, she is so sweet and makes sitting in a dentist chair feel so comfortable and easy, I must also send many accolades to my dentist, Dr. Ernst; who also makes me feel very comfortable and shows so much concern and care for me that I feel as if I am his only patient. The front office personnel is also so very nice. I have to admit going to the dentist had always been my worst nightmare, now it is just so easy to do. Many thanks to all that work there and make this place a pleasure to visit.

Excellent

As soon as you walk in the door you are kindly greeted, that starts the experience perfect. Alyssa did a great job cleaning and polishing my teeth today. I appreciate you all.

Wonderful people with excellent service. My hygienist Katlyen was gentle and pleasant. Jazmen was also very kind. I love the expanded office hours!

The dentist and staff are all amazing! The compassion for their patients is like no other! Going in for what you this is just a routine filling, but it turning into a root canal is horrific, and Dr Ali put me at ease, explained the procedure from start to finish and made me feel as if I were his family member, not just a patient. That is top quality care that you don’t find everyday. I will never go anywhere else!

I had a dental emergency and the staff treated me as an emergency. They fit me in that day to assess my situation, gave me options. I returned the next day to have a root canal, it was pain-free for the very first time in my life . I was able to go to work that night and I appreciate all of the explanation and teaching I received. I will recommend this dentist office to my friends. Thank you so much.

Nice staff and very easy on teeth.

Best dental experience I have ever had. The office is very inviting, very clean, fresh and current. The staff was all amazing. Very friendly and very helpful. It honestly was the most relaxing cleaning I have ever had. And the plan cost provides me with exactly what I was getting with dental insurance through my employer at a fraction of the cost. Very glad to have found Pleasant Plains.

My first encounter was 6 months ago.Needed some help with a throbbing tooth problem.Dr.Ali and his staff made me feel that help was out there,and i had just found it. Was taken in and tooth problem was a thing of the past in about an hour,and i did not have an appointment.That made a lasting impression on me.Had another problem arise last week and was set up with an appointment the next day, with all x-rays taken, and set to go back this Thursday to complete my appointment.All personal at this facility are proffesional in the way they do their job and are a credit to this company with Dr Ali being as good a dentist as i have ever dealt with.Your facility is bright,clean and inviting when you step inside.I have no fear here and will certainly tell my friends about my experience there.I look forward to the finished product and getting my smile back on the wright track.

I personally have a dental phobia as many of us do. I was made to feel comfortable in such an anxious situation for me. I was completely informed on every step of my procedure and each and every staff member truly cared about my experience. The service was second to none. I truly appreciated my time with the staff and will recommend this practice moving forward.

Being relatively new to the Charlotte area, both my husband and I are so grateful to have now found a Dental office that we are completely pleased with! Pleasant Plains Dental is welcoming and friendly.From the time we entered their front door and were greeted by their cheerful office staff,all questions or concerns were kindly answered.Brittany,Brooke,Channel and Chelsea were the staff that checked us in and out,we left being so impressed with their courtesy and kind mannerisms! My husband was very pleased at his first appointment with dental hygienist, Kayla C. As my care has been more extensive, I have also had the pleasure of meeting Dr. Perkins and Assistant Melvin.They were top notch also. Kind,courteous and explained each step of my procedure. Dr. Ernst and Assistant Jean made such a great team at my last appointment,for a necessary extraction.Again, I was met with such excellent care! Feeling a bit nervous, Dr. Ernst's and Jean's kind and courteous manner,explaining each step put me completely at ease and another successful appointment! Thank you Pleasant Plains Dental for such excellent quality of care in every way! Sincerely, Steve and Barbara Buslovich

Such a pleasant and friendly group of people. The dental tech from Belarus, I think her name is Anna, was awesome. So was April. I would recommend.

This is the best Dentist office in Union County hands down! Dr. Ernst is truly a professional. I had a lot of issues coming in and was apprehensive about the procedures I would be facing. Dr. Ernst explained everything to me thoroughly; including the procedure and the care and maintenance plan going forward. He was true to his word. The care and consideration they have shown me throughout the whole process has been phenomenal! My hygienist Kayla is the absolute best!! They truly treat you as a member of their own family. I'm so glad that I chose this office for my dental care. They are the best!!!!