Reviews of Pleasant Plains Dental in Indian Trail, NC
4.9
Category:
Dentist
Contact Information:
Business Description:
Pleasant Plains Dental takes great pride in helping patients realize all of their dental health goals.
Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.
Pleasant Plains Dental
Diane
January 28, 2018
Very nice office with friendly staff. Really liked Dr. Ernst. Only downside of our visit was a very long wait.
Pleasant Plains Dental
Jacob
January 24, 2018
I went in for a tooth removal in the back side of my mouth and I'll admit I was nervous. I was bracing myself for pain and something that might take awhile, but I was definitely surprised. The procedure took maybe 10 mins and barely any pain. I had to come back an hour later cause I was bleeding a good bit cause I'm a free bleeder, and they took great care of me and got the bleeding under control without ever making me feel rushed or uncomfortable. About 2 hours later and after they had closed for the day, Dr. Ali called and checked up on me. I was blown away by that. Truly going above and beyond. 10/10 I recommend this business every time. The best dentist experience I've ever had.
Pleasant Plains Dental
Denise
January 12, 2018
I can't begin to say enough about how wonderful I think all of the folks are at Pleasant Plains Dental. While I've only been coming here for about 9 months, I have been in the office numerous times with some issues. Each time I have come has been a remarkable experience with the professionalism, expertise, compassion, & friendliness of the entire staff. It's clear that they truly care about YOU!! If you're in need of a new dentist, I would highly recommend Pleasant Plains Dental. You can't go wrong.
Pleasant Plains Dental
Lisa
January 15, 2018
Great experience (as far as having a tooth removed)! Had a tooth extraction done and they made me very comfortable. The staff was exceptional in all aspects. Their hours are set with their patients in mind. I don't know of any dentist that stays open till 8:00pm to accommodate their patients. I am glad that I found them.
Pleasant Plains Dental
Emerald
January 11, 2018
Best experience I have ever had with a dentist. Was in and out in no time. They made sure I was comfortable before moving on to the next step. Will definitely come here again
Pleasant Plains Dental
Faith
January 6, 2018
I am very much that person that’s always hated the dentist, because I always left in pain. But my experience at Pleasant Plains Dental changed that. Both the assistant and the hygienist made me feel extremely confident and comfortable. The doctors was great as well, and gave me the best advice to help with some concerns of mine. I will definitely be returning!!
Pleasant Plains Dental
Sevillah
January 4, 2018
Superior team and staff. Feels like family and friends when I go there. Even though I’ve only been 3 times (have a extremely long treatment plan) I walk in and they shower me with “personal” love. And Bri, she’s the real deal and so comforting, funny and all around a joy!!!! And we have a mutual wonderful experience with a past dentist that I found out after chatting which her. You will not find a better staff from front office to the back. I always rave and recommend them to everyone. Don’t wait to go to a dentist if you are nervous; as I always am, because they are experts in big babies like me.
Pleasant Plains Dental
Brandon
January 29, 2018
Very friendly and professional staff
Pleasant Plains Dental
Dennis
December 29, 2017
I have always had a great experience at the office, would definitely recommend any of my family, friends or colleagues. Dr Ernst is very professional with great chair side manor. Kayla Is a great hygienist, cleans my teeth well! Brooke and Brittany knows a lot about financial and treatment planning to make it easier for me to know what needs to happen next and how much each visit should cost me. Pleasant Plains Dental is the best around!
Pleasant Plains Dental
Linda
December 22, 2017
Dental assistant (Jasmine)very friendly.
Dental hygentist and dentist Perkins very informative and made you feel comfortable.
Pleasant Plains Dental
Adrianna
December 13, 2017
I had an amazing experience at Pleasant Plains Dental. Every employee I came in contact with had great customer service, smiles on their faces and made me feel like a part of the Pleasant Plains Dental Family. I personally enjoyed seeing an intern there, learning and asking questions and I also enjoyed seeing Dr. Ali taking the time to teach the dental hygienist assistant. I had a wonderful time with my dental hygienist, Erica. She was very professional, took the time to answer all my questions, was personable, showed and explained the findings of my exam/ X-rays. Dr. Ali, was also personable - answered my questions and showed me what we were discussing so I understood. I will be recommending this practice to everyone I come in contact with because the quality of care I received was a 10 out of 10. I appreciate the up to date technology, cleanliness and customer service.
Pleasant Plains Dental
Arlenn
December 13, 2017
Excellent! Dental assistant and hygienist were extremely friendly and courteous. Doctor was friendly and courteous as well.
Pleasant Plains Dental
Norris
December 11, 2017
It had been 48 years since I had seen a dentist , sacred to death of a needle, had a infection of a thooth seen a add on Facebook about pleasant plains dentist,went to see them on a Saturday and they worked me in. Dr Ernst came in after X-rays and told what needed to be corrected, in a few days went back 4 teeth pulled 4 teeth filled and a deep root cleaning.woke up a little later no pain. Amazing Dr.and staff.
Pleasant Plains Dental
Sharon
December 12, 2017
I was dreading having my impressions done due to previous experiences. Leslie was wonderful and made
the experience stress free. She is an asset to your
practice. She is the only one I will choose to complete my xrays and impressions. She is a joy to
work with during my visit
Pleasant Plains Dental
Blair
December 9, 2017
Absolutely Fantastic! My fears of the dentist due to dental anxiety and negative experiences in the past are no more. The staff, especially Melvin and Christina, along with Dr Ernst made my visit, that included a crown and root canal, an enjoyable experience ...something I️ thought never possible. I️ felt no pain, the procedure was done efficiently and no details were left out when explaining what was going to happen. I️ even made sure to hug the assistants before I️ left because I️ was so relieved with how simple and comfortable my visit was, and will most definitely recommend friends and family to Pleasant Plains Dental.
Pleasant Plains Dental
Roger
December 7, 2017
Very satisfied professional and friendly would go there if you were looking for a deniest. Loved Bri she did a great job with me
Pleasant Plains Dental
Porscha
December 7, 2017
It was a great experience and wonderful atmosphere, clean setting, and very professional! I highly recommend them.
Pleasant Plains Dental
David
December 9, 2017
Quality of Care
Comfort
Friendliness
... all fantastic
- Thank You
Pleasant Plains Dental
Darla
December 4, 2017
The experience at Pleasant Plains Dental and with Dr. Ernest was terrific. It was clear and concise as to what would happen and the time frame it would take. Everyone was friendly and I felt the care I was given was on a personal level. Would recommend them to anyone.
Pleasant Plains Dental
Jo
November 27, 2017
I just wanted to say, besides Dr Ernst all the stafI have met so far & worked with me has been very sweet & friendly.
Pleasant Plains Dental
Alyssa
November 22, 2017
The staff at pleasant plains was great! They were all very friendly and made me feel comfortable the whole time. I️ will definitely be referring everybody I️ know to here!
Pleasant Plains Dental
Charlene
November 23, 2017
It was such a excellent experience in all of my years of going to dentist. The staff were so friendly and kind. They all made me feel so welcome. Jasmine, Whitney and Dr. Parks couldn't have been nicer and explained everything so well to help me understand what I needed to do with my dental care. Coming from TN and having the same dentist for 40 years it was a refreshing experience to meet such a professional group. Thanks again!!!
Pleasant Plains Dental
Kacey
November 22, 2017
It was amazing they made me feel so comfortable and it didnt hurt at all
Pleasant Plains Dental
Tanya
November 24, 2017
Great Experience with Dr.Perkins and staff.
All my questions were answered and my teeth were clean!
Pleasant Plains Dental
Brittani
November 23, 2017
What a comfortable experience i had at pleasant plains! The staff was friendly, poise and looked out for my best interest. The atmosphere was relaxing and extremely clean! I would highly recommend to anyone looking to establish dental care! Special thanks to Kristina and Yulia for taking care of me and explaining each step while being here! Thanks pleasant plains!
Pleasant Plains Dental
Cindy
November 19, 2017
The dentist at Pleasant Plains Dentistry made me feel very comfortable with asking questions regarding my dental care. Staff is very professional and friendly. Excellent!!
Pleasant Plains Dental
Lisa
November 16, 2017
I was very happy with my visit! I really don't enjoy going to the dentist, but they made the experience better than expected.
Pleasant Plains Dental
Sharon
November 19, 2017
Dental Hygenist was very patient regarding my concerns and apprehensions. Her method for taking X-rays was so proficient that it didn’t even bother me. Doctor Ernst addressed all my questions with much care and was truly concerned with my issues.
Pleasant Plains Dental
Viviana
November 15, 2017
They are very friendly and make you feel comfortable
Pleasant Plains Dental
Julie
November 7, 2017
Overall experience was wonderful. Each staff member and even the Dr took time to create conversation and make sure I was comfortable. I plan to return!
Pleasant Plains Dental
Mark
November 6, 2017
I have been seen by the Pleasant Plains Dental team for over a year and have had nothing but top notch care. I primarily see Dr Ali and Katelyn, who are both very knowledgeable, attentive and professional, and provide an excellent experience every time I see them. The entire team is friendly and helpful. I used to hate going to the dentist, but I now look forward to each visit, knowing my dental health is in good hands. I would recommend them to anyone.
Pleasant Plains Dental
Jeffery
November 3, 2017
Good easy and fast
Pleasant Plains Dental
Gina
October 25, 2017
Jean ,Chelsea and Dr Ernst were fantastic. Everyone was so friendly and I felt like I got honest feedback. Definitely will recommend Pleasant Plains Dental.
Pleasant Plains Dental
Andrea
October 26, 2017
To start off the facility is beautiful and clean. As soon as you walk through the door, you're immediately greeted by the staff with a smile on their face. The dental assistant that took my x-rays was very professional and sweet. Made me feel very comfortable! So that was a great start to my visit. But it just kept getting better. Then I met the dental hygienist. I believe her name was Sasha I cant remember but I know she's Russian. She would be the main reason I recommend this facility to all my friends and family. She was so sweet and explained to me what she would be doing and what the numbers she would shout out meant. Which was awesome because no other dental facility ever took the time to do that. She was very professional and knowledgeable! This made me feel more relaxed about the consultation. You can tell she loves what she does which in return gives an amazing patient experience. I then met my dentist
Ali who was also very sweet and professional. He went over everything in detail and answered any questions I had. Overall the best dental facility I've ever been to!
Pleasant Plains Dental
Sheena
October 21, 2017
Great environment. Staff amazing and friendly. Loved how it felt like home in the office. Tv’s on the ceiling very nice. Best part was seeing my teeth on the screen and getting a detailed explanation as to what was going on. Pricing are very reasonable and the payment plan options are wonderful. My husband and kids will be coming to see you guys. Thanks again!
Pleasant Plains Dental
Lynn
October 17, 2017
Review from someone that avoids dentist due to past experiences…. BIG BABY!!! What can I say about Pleasant Plains dental? What a great staff and they were very accommodating to my needs… they allowed me to have 3 visits in 1. Went for a consultation to find out options on fixing my top front teeth and fixing a few other neglected things, and I ended up doing a consultation, cleaning and the prep for Clear Correct. I saw both Dr. Perkins (Ortho) and Dr. Ernst, top notch Dr.’s and very easy going which helps with your nerves, and boy did I have them. They talked me through realist options and a treatment plan. The entire staff had a great sense of humor and were cracking me up! Here are just a few of the staff that I “hung out” with. Chelsea (front desk), Alyssa, Kayla; best cleaning I have ever had (Hygienist), Yasmine (assistant) and awesome, patient Jean (assistant). I could say so much more but you get the point GO SEE THEM!
Pleasant Plains Dental
Lynda
October 10, 2017
Good service and very nice people
Pleasant Plains Dental
Timothy
October 6, 2017
Everybody at this practice is friendly and caring. That strive to make you feel as comfortable as you can be even going through some painful procedures.
Pleasant Plains Dental
Aisha
October 5, 2017
My entire experience was wonderful. As a first time customer, the staff were extremely professional and friendly. I was given a tour of the office. All procedures were explained in detailed before they were done. The waiting area and dental rooms are very clean and comfortable, with two TVs, one on the ceiling which can watch while you have your cleaning. Kristen was very thorough when cleaning my teeth and consistently asked if I was comfortable. Amazing customer service!!
Pleasant Plains Dental
Cheryl
September 27, 2017
Everyone I saw in the office this morning was friendly and helpful. I always dread going to the dentist, but they made it all seem almost enjoyable. They also explained clearly each step of the process and we're always patient with any questions I had. Overall, I was very pleased with my experience. I definitely feel I have found my new dental office.
Pleasant Plains Dental
Elizabeth
September 27, 2017
Always so pleasant. Dr Ernst understands my fears and is just the best
Pleasant Plains Dental
Sharon
September 22, 2017
Awesome Awesome experience from the front door to the back great staff receptionist nurses and my Dr Dr Ali great bed side manner which the medical field has lost but not here at Pleasant Plains Dental I had a back tooth pulled and experienced no pain at all. I've been attending Pleasant Plains Dental for about a year or less my experience has been exceptional every time staff is great The place is so clean and they come Highly recomended. Thanks Guys for making my experience a great one.
Pleasant Plains Dental
Linda
September 14, 2017
I enjoyed my visit. Everyone was professional and friendly they actually listened to what I wanted and needed.
Pleasant Plains Dental
Ronald
September 12, 2017
The staff is very friendly and helpful... and though you can't tell it from the front establishment is very up-to-date modern... Doc is great. Super family friendly... Would highly recommend
Pleasant Plains Dental
Victor
September 7, 2017
As a new patient at Pleasant Plains Dental ,I felt the kindness of the receptionist , the cleanest assistant's preparations and the professional DR ALI's work.
I specially appreciate DR ALI 's phone call checking on me
Thank you
Victor Elzayek.
Pleasant Plains Dental
Anne
August 30, 2017
I can't speak highly enough about everyone I encountered at Pleasant Plains Dental. Everyone was friendly as well as very thorough & professional.
Pleasant Plains Dental
Channel
August 26, 2017
Just recently had wisdom teeth extraction with IV Seadtion. I was very nervous at first but Dr. Ernst walked me through every step along side was Leslie helping him and with them by my side everything was good. I would encourage everyone to make Pleasant Plains your dentist if you haven't already. Amazing Office, Amazing Doctors, and Amazing Staff!!! Pleasant Planis Rock!!!
Pleasant Plains Dental
Tracy
August 28, 2017
Wow,what an experience!!! What made this experience such a great one was the staff so friendly,knowledgeable,and thoughtful. They took the time to listen to my concerns and than addressed them and guided me to what needed to be done. They have a beautiful facility and designed so well did not feel like a dental office. I will recommend everyone that is in need of a dentist to Pleasant Plains Dental!
Pleasant Plains Dental
Ashton
August 24, 2017
All personnel was very fiendly and caring, hygentist had gentle hands which made me relax, Dr koveos and his assisant were funny and concerned about my fear of dentists. They kepted me informed on every step of the procedure and made sure i was comfortable, there was no pain or discomfort, temp crowns fit properly, get perm crowns on Sept 8, thanks Ashton. PS I will update review after perm crowns are put on I
Pleasant Plains Dental
James
August 19, 2017
My care quality was great. I called on Saturday morning in pain and needed an extraction,they worked me in with a short wait.
I was made very comfortable and everything was explained to me before during and after my procedure in the most professional manner.
The staff is very personable and friendly.
Being a new patient I was impressed at the wonderful attentions I received.
Thanks to everyone for taking such good care of me.

