Reviews of Pleasant Plains Dental in Indian Trail, NC

Was checked in with all my questions answered. Taken back with no waiting for xrays, then the hygienist with no waiting. Everything explained as if I'd never been to a dentist before! Very efficient and thorough. Only about a 5 minute wait for Dr. Ernst. Great team!

Quality of care is wonderful. The staff and doctors are very friendly and I never for once needed anything.

Not only am I in complete love with my hygienist Kayla... who not only is so personable and makes me laugh while having tools in my mouth, she is so sweet and makes sitting in a dentist chair feel so comfortable and easy, I must also send many accolades to my dentist, Dr. Ernst; who also makes me feel very comfortable and shows so much concern and care for me that I feel as if I am his only patient. The front office personnel is also so very nice. I have to admit going to the dentist had always been my worst nightmare, now it is just so easy to do. Many thanks to all that work there and make this place a pleasure to visit.

Excellent

As soon as you walk in the door you are kindly greeted, that starts the experience perfect. Alyssa did a great job cleaning and polishing my teeth today. I appreciate you all.

Wonderful people with excellent service. My hygienist Katlyen was gentle and pleasant. Jazmen was also very kind. I love the expanded office hours!

The dentist and staff are all amazing! The compassion for their patients is like no other! Going in for what you this is just a routine filling, but it turning into a root canal is horrific, and Dr Ali put me at ease, explained the procedure from start to finish and made me feel as if I were his family member, not just a patient. That is top quality care that you don’t find everyday. I will never go anywhere else!

I had a dental emergency and the staff treated me as an emergency. They fit me in that day to assess my situation, gave me options. I returned the next day to have a root canal, it was pain-free for the very first time in my life . I was able to go to work that night and I appreciate all of the explanation and teaching I received. I will recommend this dentist office to my friends. Thank you so much.

Nice staff and very easy on teeth.

Best dental experience I have ever had. The office is very inviting, very clean, fresh and current. The staff was all amazing. Very friendly and very helpful. It honestly was the most relaxing cleaning I have ever had. And the plan cost provides me with exactly what I was getting with dental insurance through my employer at a fraction of the cost. Very glad to have found Pleasant Plains.

My first encounter was 6 months ago.Needed some help with a throbbing tooth problem.Dr.Ali and his staff made me feel that help was out there,and i had just found it. Was taken in and tooth problem was a thing of the past in about an hour,and i did not have an appointment.That made a lasting impression on me.Had another problem arise last week and was set up with an appointment the next day, with all x-rays taken, and set to go back this Thursday to complete my appointment.All personal at this facility are proffesional in the way they do their job and are a credit to this company with Dr Ali being as good a dentist as i have ever dealt with.Your facility is bright,clean and inviting when you step inside.I have no fear here and will certainly tell my friends about my experience there.I look forward to the finished product and getting my smile back on the wright track.

I personally have a dental phobia as many of us do. I was made to feel comfortable in such an anxious situation for me. I was completely informed on every step of my procedure and each and every staff member truly cared about my experience. The service was second to none. I truly appreciated my time with the staff and will recommend this practice moving forward.

Being relatively new to the Charlotte area, both my husband and I are so grateful to have now found a Dental office that we are completely pleased with! Pleasant Plains Dental is welcoming and friendly.From the time we entered their front door and were greeted by their cheerful office staff,all questions or concerns were kindly answered.Brittany,Brooke,Channel and Chelsea were the staff that checked us in and out,we left being so impressed with their courtesy and kind mannerisms! My husband was very pleased at his first appointment with dental hygienist, Kayla C. As my care has been more extensive, I have also had the pleasure of meeting Dr. Perkins and Assistant Melvin.They were top notch also. Kind,courteous and explained each step of my procedure. Dr. Ernst and Assistant Jean made such a great team at my last appointment,for a necessary extraction.Again, I was met with such excellent care! Feeling a bit nervous, Dr. Ernst's and Jean's kind and courteous manner,explaining each step put me completely at ease and another successful appointment! Thank you Pleasant Plains Dental for such excellent quality of care in every way! Sincerely, Steve and Barbara Buslovich

Such a pleasant and friendly group of people. The dental tech from Belarus, I think her name is Anna, was awesome. So was April. I would recommend.

This is the best Dentist office in Union County hands down! Dr. Ernst is truly a professional. I had a lot of issues coming in and was apprehensive about the procedures I would be facing. Dr. Ernst explained everything to me thoroughly; including the procedure and the care and maintenance plan going forward. He was true to his word. The care and consideration they have shown me throughout the whole process has been phenomenal! My hygienist Kayla is the absolute best!! They truly treat you as a member of their own family. I'm so glad that I chose this office for my dental care. They are the best!!!!

Delightful, friendly, very family oriented, hardly knew you were at the dentist.

My experience with Pleasant Plains Dental is always a positive one. My latest visit was a last-minute trip for an extraction. I'm grateful to have been fit in with my regular doctor (Ernst) who was gentle, caring, and efficient. I was anxious about the shots and he was careful with my feelings and made me as comfortable as possible. I have, and will continue to, refer this practice and, in particular, this dentist. The staff (notably Kayla) are all very caring and professional, also.

I was met by a friendly courteous staff, and I received detailed attention to my needs. They constantly check to make sure you are comfortable while they are doing the procedure. I wholeheartedly recommend Pleasant Plains Dental to anyone in need of dental care.

Having been an active duty military family we moved often and finding a qualified caring dentist was challenging. The move to Charlotte was no different until I found Dr. Ernst and Pleasant Plains Dental. I was a candidate for implants and had questions, concerns and some fear about the procedure. After meeting and consulting with Dr. Ernst I had complete confidence this was the right choice for me. His professionalism, expert knowledge and compassion for his patients is superb. The implant procedure was remarkably painless and fast. Dr. Ernst ensured I was comfortable throughout the procedure and explained the process and methodology. Thank you for providing me with the absolute best experience every time.

After visiting your establishment everything was perfect. The staff were all friendly and helpful while remaining profession. Thank you all for your work and I look forward to returning to my follow up appointment!

Very professional, quality of care, good customer service

I've had bad experiences at a dental offices before,but this experience was the best of my life. I appreciate the special care everyone gave me for my first wisdom tooth extraction. I will definitely give you a good word for anybody I know that needs dental work. Thanks so much.

I would recommend Pleasant Plains to everyone. The staff is friendly and professional. They even double checked my insurance and the price for the procedure was even cheaper. My comfort during wisdom teeth removal was top priority for Dr. Ernst. I was able to schedule and complete my dental work in a quick amount of time. I look forward to continuing as a patient.

Everything went great. Excellent bedside manner. Dr was patient and explained everything