Reviews of Pappas Toyota in St. Peters, MO
4.7
Categories:
Toyota Dealership, Toyota Service Department, Toyota accessories and parts
Contact Information:
Business Description:
Tom Pappas Toyota has been in business and family owned in St. Peters Missouri since 1977, and is winner of the 2012 Presidents award. We sell and service both new and pre-owned Toyotas.
Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.
Pappas Toyota

Theodore Happel
December 8, 2016
Great service! The technicians are very knowledgeable and thorough. Everyone is courteous and helpful. I appreciate the good communication.
Pappas Toyota

Rodell Cook
December 7, 2016
Very Professional and friendly. Reassurance that the job will be properly and professionally completed within time period as planned.
Thanks Dave
Pappas Toyota

Scott Schwimley
December 7, 2016
The response and service I received from Chris Bank was excellent.
Pappas Toyota

Ed
November 30, 2016
In and out as scheduled. Routine oil change and tire rotation. Appreciate the safety checks. One minor gripe we've made before and repeat: We leave the headlight switch on Auto. When I left Pappas, I went shopping at Home Depot and came out in late dusk. Didn't notice the headlight not being on until in traffic. Would appreciate your returning switches to the settings we came in with.
Pappas Toyota

Danella Lang
November 30, 2016
I had previously visited this facility after reading reviews and decided to return for further service. Always concerned about the cost of car repair, had an unexpected costly repair, but the technician was able to explain to me the necessity of getting of getting it repaired.
Pappas Toyota

Bryan Trauterman
November 28, 2016
Always a good one!!!!
Pappas Toyota

Martin
November 23, 2016
This was for new car service. We were waited on promptly. The waiting area was accommodating and the people friendly. The car was finished on the time stated and a explanation on the service provided. We were very pleased.
Pappas Toyota

Barbara Hubbell
November 22, 2016
I received excellent service. All questions were answered and wait time was what I was told. I was not disappointed! Thank you.
Pappas Toyota

Mike
November 19, 2016
I am a first time owner of a Toyota. My appointment was on time. He reviewed each item very thoroughly. Very courteous and helpful. Great service.
Pappas Toyota

William Young
November 18, 2016
Great service department. Paul always has time for the customer and answers all of my questions.
Pappas Toyota

Thomas Schneider
November 16, 2016
Fast efficient service. All personnel courteous
Pappas Toyota

Kim McClintock
November 16, 2016
I was greeted by a young man and then Darin was my service advisor. My car was having its first 5000K check up. Service was done quickly and everyone was very friendly.
Pappas Toyota

Sara Sieveking
November 16, 2016
Dave was wonderful to work with. Very knowledgeable and spent literally all of his day with us through all aspects of searching and buying our new car. Couldn't be happier!!
Pappas Toyota

Tom Willmore
November 14, 2016
you have outstanding people, your people took excellent care of my vehicle, the best toyota i have ever been to, would buy a new auto at your place when the time comes to
Pappas Toyota

Paul Burle
November 14, 2016
The service at Pappas Toyota is always excellent!
Pappas Toyota

Carol Meers
November 11, 2016
Thanks great service, bring. Ack manicures!
Pappas Toyota

Linda Phillips
November 10, 2016
I love dealing with Pappas Toyota for all my car needs. They are all so friendly and professional and seem to love their jobs! Gino was awesome, answered all my questions and helped me rent a car for an hour for me to get other things done simultaneously!
I recommend Pappas to all my friends and family!
Pappas Toyota

Rick Wolf
November 9, 2016
As always, the service at Pappas was prompt, courteous and completed in a timely manner. I always enjoy getting my Highlander serviced and feel confident my vehicle is well taken care of by your professionals.
Thanks again,
Rick Wolf
Pappas Toyota

KATHLEEN SIMON
November 9, 2016
Sorry it took so long. I really appreciate the service that I received from you. Dave was very nice and professional. I was very surprised at the short amount of time it took to service my car. I had questions about operating some of the things on the car. He told me I could come back and he would vine me a tutorial. I really appreciate that.
Pappas Toyota

Bethany Brockman
November 8, 2016
It was a great experience! I was in and out in 30 minutes for an oil change! I was very happy with that especially on a Saturday!
Pappas Toyota

Keith Barnhart
November 4, 2016
This was the last of my complimentary service maintenance. That is very nice to have that for 2 years or 25,000 miles. I was greeted immediately and the service advisor took care of my paper work quickly. The maintenance work was done quickly. Very please with your efficient operation.
Pappas Toyota

Judy Schoechlin
October 30, 2016
Your Service Department was friendly and welcoming. I showed up at 7AM for a 730AM appointment. They opened the doors and got to work right away. Dave was personable, explained everything and provided me with a complimentary rental car for 3 hours while the work was done. Many thanks and most appreciated.
Pappas Toyota

Michael McElfresh
October 29, 2016
I have bought several Toyota vehicles from Pappas and have always been very happy with them in all aspects of ownership.
Pappas Toyota

Virgil Seib
October 29, 2016
Everyone cares about my needs when I am there
Pappas Toyota

Dan Lindsey
October 28, 2016
Paul was our main contact. Did his usual good job and made sure they had all the bases covered. We are also very satisfied with all the people we dealt with. We want to drive this 4Runner at least 200K and think your service dept can help us attain that. Thanks to all!
Pappas Toyota

Tammy
October 28, 2016
I always have a great visit when I bring my car to Pappas. They are professional and courteous and do an excellent job. I would highly recommend them for service as well as sales.
Pappas Toyota

Jamie Glaser
October 27, 2016
Great service in a timely manner.
Only thing I didn't like was the text I received after the service wanting to know if I wanted to sell my car. Not cool.
Pappas Toyota

Thomas Brown
October 27, 2016
Experience was good. Nice facility with creature comforts that make waiting for the service to be completed much more bearable than other places.
Pappas Toyota

John
October 23, 2016
This trip was for inspection only on our Camry and the service was as it always is, EXCELLENT...... All service work on this Camry has been completed at Pappas and their Service Department is top notch. I have always been treated in a polite and professional manner, work has always been completed in a timely manner and right the first time. I highly recommend Tom Pappas to my friends without hesitation. They back up the sale with the highest level of service and make you feel each and every time you go there that they do appreciate your business.
As for this trip, thank you Gino and all the guys for a job well done !!!
Pappas Toyota

Melinda Smith
October 22, 2016
The employees are so nice and do whatever necessary to make the visit a good experience. Darrin explained everything and I did not feel like I was being cheated.
Pappas Toyota

Tom Gray
October 20, 2016
Fantastic
Pappas Toyota

Marilyn Dilworth
October 20, 2016
The service was good and the wait time was not too long. He explained the other items that needed to be taken care of and I had them done the same time. Keep
up the good work.
Pappas Toyota

Kathleen White
October 18, 2016
Gino is always pleasant. Service is prompt and efficient. I'm always pleased.
Pappas Toyota

Richard W. Grayson
October 18, 2016
Paul Nettler was very nice in showing me how to reset the Maintenance Required light on my Toyota Sienna Van. I was also very surprised to find that the time it took to do my 26,000 mile maintenance check and oil change were much shorter than I expected it to be. I am extremely satisfied with the overall service I received at Tom Pappas Toyota.
Pappas Toyota

Terrill Wilkison
October 18, 2016
Responsive, clean, quick and easy
Pappas Toyota

Laura Wollenberg
October 18, 2016
Chris was very professional! He did a great job!!
Laura
Pappas Toyota

Margarita Thurston
October 15, 2016
Great location with friendly staff although the service is very pricey. I am considering a different location for the next service date based on price.
Pappas Toyota

Thomas McCoy
October 13, 2016
I took my Corolla in for an oil change. The price was reasonable. Mr Shore treated me with respect. It was a good experience.
Pappas Toyota

Marietta Skouby
October 12, 2016
Everything was fantastic Got my Prius in and out in the time they said for the price I was told
Pappas Toyota

Anthony Kuchta
October 12, 2016
Paul was helpful and courteous.
Answered all my questions satisfactorily.
Pappas Toyota

Ken Marler
October 12, 2016
Everyone was super nice and GREAT customer service!
Pappas Toyota

Elaine Smith
October 7, 2016
Compared prices with other companies and they are comparable
I've been using Pappas Toyota for about 7 years and am extremely happy with the service I get. I trust the service department completely all the service advisors I've had was always up front with me and could answer any questions I have or get an answer.
Pappas Toyota

Mary Ann Gatto Bingham
October 6, 2016
It was a pleasant experience having my vehicle serviced at Pappas. I was offered a drink and snack. The person who helped me answered all of my questions and explained the printout to me. He walked me to my car and checked to make sure the service message had been turned off because I was concerned about that. I highly recommend Pappas Toyota.
Pappas Toyota

Mary Duffy
October 6, 2016
Very nice service experience overall. Took slightly less time than estimated and all work done as promised. The waiting area was a very nice experience too. Will be bringing my car here again.
Pappas Toyota

Bill Dalton
October 5, 2016
It was great. I especially like seeing the same people working there whenever I come in. Everyone seems to like their job and it shows.
Pappas Toyota

Stacy O
October 5, 2016
This was my first time to pappas. The service was excellent. Chris was friendly and professional and was able to help me and my car. I'm thankful for the great and quick service. This is a good place to bring your Toyota!
Pappas Toyota

Bob Palombo
October 5, 2016
Excellence customer service. Quick and efficient. Gino is always outstanding.
Pappas Toyota

Robert Delmonte
October 5, 2016
I like the quality of service I receive when I go to the dealership... The only area I would like to see better served is the parts and accessories area. I usually wait for our 4Runner to get serviced, and would like to see more accessories for purchase... I noticed 1 kind of hat, 1 type of wheel, etc...
Pappas Toyota

Ramon Hayes
October 4, 2016
My experience similar to every other experience at Papapas Toyota was amazing. My wife and I have been shown great hospitality from the day we first entered the dealership. From the service personnel greeting you when you exit the vehicle to the extraordinary lady that offers snacks and drinks. We have made purchases from several dealerships but never have had an experience close to what we receive when we visit Pappas Toyota. Keep up the good work!!!
Pappas Toyota

Scott S
October 4, 2016
Even though I own a Lexus, I believe I receive superior service here than at the Lexus dealer where I bought the car originally. More than anything, Pappas appears to appreciate my business.