Reviews of Pappas Toyota in St. Peters, MO

4.7 877 ratings

Categories: 
Toyota Dealership, Toyota Service Department, Toyota accessories and parts
Contact Information: 
Business Description: 
Tom Pappas Toyota has been in business and family owned in St. Peters Missouri since 1977, and is winner of the 2012 Presidents award. We sell and service both new and pre-owned Toyotas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Pappas Toyota
5
Fast friendly
Pappas Toyota
5
Service at Pappas is always a seamless process, the people are very friendly, work is done quickly, waiting area is very comfortable. Thanks!
Pappas Toyota
5
I had a wonderful first time experience getting my vehicle serviced at Pappas. Patrick walked me into the waiting area and showed me where everything was. The waiting area was large with wifi and television. I loved scheduling my appointment online too.
Pappas Toyota
5
Always a great experience. Friendly staff and reasonable prices.
Pappas Toyota
5
Great
Pappas Toyota
5
The service rep was knowledgeable and helpful. He explained what services my vehicle needed at this mileage and approximately how long the work would take and how much it would cost. The work was done and my car was delivered 15 minutes early to me. I am quite satisfied with the service that I received.
Pappas Toyota
5
Very pleasing personality. Erica explained the condition of my car and alerted me that I need to watch for oil level since there is a leak.
Pappas Toyota
5
I have had my vehicle and other family vehicles serviced at Pappas before, but this is the first time I've brought my vehicle in and waited for it. The waiting area was amazing (understatement)! Clean, comfortable, 3 TVs, food & drink. You hardly notice you're away from home. My car was done quickly, I have no complaint.
Pappas Toyota
5
I bought my Highlander at Pappas in 2014. Recently, I brought it in for its two year service and was very pleased with the courtesy that Darin showed me during my visit. He also answered a number of other questions I had concerning window tinting and GPS SD cards. All in all, I was very pleased.
Pappas Toyota
5
Making an appointment is fast and easy and Erika got me in on time and out fast. Did not have to wait long for the emissions inspection.
Pappas Toyota
5
I had a wonderful experience Dave was friendly courteous and helpful in answering questions I had. The waiting room was comfortable and I appreciated the complimentary snacks. The wait time for the service was very minimal.
Pappas Toyota
5
My experience was great.....fast and complete
Pappas Toyota
5
Even though I bought my Lexus at Plaza Motors, I come to Pappas for service. I feel that Pappas appreciates my business more than Plaza ever did.
Pappas Toyota
5
My experience with purchasing my new 2016 Toyota Camry was outstanding. Todd was very respectful, informative and didn't waste my time. He was direct and very easy to deal with. We quickly came to the price I was willing to pay. There was no run around. I really appreciated how respectful he was of me. This is the third vehicle I've purchased from Pappas and it's because of their great service and respect of the customer that has kept me coming back. Thank you Todd! I'm loving my new Camry!
Pappas Toyota
5
I took my Corolla in for an oil change. I was greeted and treated with respect. My service representative was very friendly and professional. The job was done in less than a half hour.
Pappas Toyota
5
Service was great. Darin went above and beyond with service and attention to customer needs. We need more people out there in the world who know how to treat their customers. You are fortunate to have him with you at Pappas Toyota.
Pappas Toyota
5
I always enjoy my interaction with Pappas service. I have two '15 vehicles on which I keep the maintenance current. It's always easy to schedule, they are friendly, provide good information when they find something, but never pressure me to have work done. It rarely takes more than 45 minutes to complete the service. Great group and I will continue to use Pappas for our service needs.
Pappas Toyota
5
I bought my Highlander new @ Pappas in 2013, had it serviced here and always found all the staff great!
Pappas Toyota
5
I always have a great experience here. They were able to get me in and out with short notice from me
Pappas Toyota
5
Pat was polite and did all the right things. 15k mile checkup went while. Thank-you very much.
Pappas Toyota
5
In a word ...excellent
Pappas Toyota
5
Prompt, friendly, and courteous
Pappas Toyota
5
I came in for a routine 15,000 mile maintenance. The service was done in about 35 minutes. The service is always very professional.
Pappas Toyota
5
Great as usual. My service included our 1st oil change on our Rav 4 and a tire rotation. Service was completed in a timely manner and my Service Adviser was polite, professional, and seemed to care about the service needed.
Pappas Toyota
5
excellent
Pappas Toyota
5
I love the service at Pappas. It is so nice to have a play area for my kids and the lady who gives out snacks and drinks is so friendly. Everyone is very nice and the cost is affordable.
Pappas Toyota
5
Great experience, great product, & great people... Now I am the Proud new owner of a 2016 Tacoma... WOW, what a truck!!! Great teamwork and NO high pressure sales.
Pappas Toyota
5
Service was excellent. Chris Bank discovered what was wrong with my tail gate on my 2008 Tundra and ordered the part. I am very pleased to get my rattle solved. Chris discovered that the rubber bumper had come out of the bed and resulted in excess play for the tail gate thus creating a rattle. This has been a problem for some time. I thought that the tail gate just needed adjustment and that your service mechanic should have adjusted the tail gate latch when he replaced the handle that broke a week ago. Thanks, the problem was hiding in plain sight.
Pappas Toyota
5
Had no problems what so ever. All the folks that I spoke with were courteous and very professional.
Pappas Toyota
5
Service is usually prompt, price is always a concern. I don't want to pay for anything that i don't need eg change transmission fluid, new brake pads
Pappas Toyota
5
reputation was 80% of my decision to buy a Toyota I like how you had a courtesy counter for drinks and snacks. Everyone was very nice. I hope the service department will be as good when I come in for oil changes and tire rotations 48 hours after buying my car I still am happy lol
Pappas Toyota
5
My parents recently purchased a vehicle here and the team overall was phenomenal. Shout out to Ben for being exactly what a salesman should be - personable and realistic. I cannot say how many other dealerships my parents went to but quite frankly left after talking with various sales associates - my parents are rather picky and knew exactly what they were looking for and didn't want to beat around the bush so to speak. Ben took the time with them and found them exactly what they were looking for. The dealership manager and finance manager were also very helpful and considerate. Will definitely be recommending this dealership to family and friends looking to purchase a reliable vehicle and/or service requests.
Pappas Toyota
5
Great as always
Pappas Toyota
5
We always get very good service at Pappas! Service like this is rare in our country :) Keep it up!
Pappas Toyota
5
Excellent
Pappas Toyota
5
Really enjoyed dealing with Pappas Toyota. Courteous, knowledgeable personnel. They had the exact model that I wanted. Gave me a great price (I had shopped around for my car) and a reasonable trade in on our old car. Our salesman, Mike Pappas, followed through on everything, while Erica explained the ins and outs of all the electrical elements of the car. Couldn't be happier.
Pappas Toyota
5
Fast, courteous The only negative I see is that you do not have a good selection of vehicles to look at in your show room. While I like to look at cars and SUV's that are decked out I also would like to see ones that are priced in a more mid range for each of the vehicle types that you offer. The cars in you show room should entice us to consider buying not scare us off with a high price
Pappas Toyota
5
Great experience. Last 3 cars purchased at Pappas. Very satisfied. Will be back!
Pappas Toyota
5
friendly service and staffs, keep up the good work!!
Pappas Toyota
5
We know that the work will be done right. It is important to describe what and why the work needs to be done so that there is trust.
Pappas Toyota
5
Patrick was ready for me at 7 am took car of my car for the 25,000 mile maintenance and helped me get an estimate for a repair for a scratch on my bumper. I was out of there about 7:30. Quick and easy.
Pappas Toyota
5
i bought my fj cruiser in 2007 from ryan ferguson my service advisor since that time has been Gino. from sale until now my experience is great because of these 2 people. ryan always speaks when i am in for service and gino takes care of everything he is a real pro. it is people like this that keeps me coming to pappas
Pappas Toyota
5
Good
Pappas Toyota
5
Jessica Duran made purchasing our third Toyota Highlander from you a very easy process. Processing the paperwork with jamie was informational and easy as well.
Pappas Toyota
5
Very easy to negotiate with and very flexible process. We feel we got a fair price for our Camry trade in. The selection was great and you had just the car I was looking for. Also, I have used your service for my other car and have been very pleased so far. I would definitely buy from Pappas Toyota again and would recommend to others.
Pappas Toyota
5
Our new truck buying experience was very pleasant.
Pappas Toyota
5
Really great car salesmen Ryan Clintsman, he is the first salesmen I would send someone to and go back to myself. He was honest, took his time, and did not pressure us one bit. We felt very comfortable at this dealer. We purchased a 2015 Prius somewhere else and they were OK but that process was not as easy as Pappas
Pappas Toyota
5
I had a great experience with Pappas, and Mike Gray was great and helpful, did a lot of reseach found the car I wanted in the right color. I love Toyotas and Pappas has proven to be honest and fair.
Pappas Toyota
5
As always, Pappas Toyota was my choice for service. The staff is courteous, knowledgeable, and respectful of my time. I have confidence in their skills and recommendations.
Pappas Toyota
5
It was great.

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