Reviews of Better Faster Urgent Care in Southlake, TX

4.9 6,433 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
The medical personnel were very courteous and professional in treating my shoulder and arm from a fall. They took X-rays and wrapped my arm and referred me to a orthopedic specialist to determine a course of action. I highly recommend them.
Better Faster Urgent Care
5
Friendly receptionist, got me in quickly, everyone was thorouhh and helpful.
Better Faster Urgent Care
5
I love being able to check in online. And I received fast and compassionate and conservative care. My only complaint—if you can call it that— is I had an outstanding balance from two years ago and it seems like every time I go in I have an outstanding balance, and I’m not sure why I am not receiving the invoices in the mail.
Better Faster Urgent Care
5
Thank you so much for always taking care of me and my family. I really appreciate you guys for the prompt service and care.
Better Faster Urgent Care
5
Better Faster is kind, efficient and knowledgeable. All of their staff have always treated myself and my son with compassion, honesty and above standard of care. This is our go to urgent care facility!
Better Faster Urgent Care
5
The quality of healthcare my family receives from Better Faster Urgent is second to none. The online appt scheduling is seamless and convenient. The staff is knowledgeable and compassionate.
Better Faster Urgent Care
5
Always a trusted resource. Doctors deliver detailed assessments and highly recommend Better Faster Urgent Care.
Better Faster Urgent Care
5
From the receptionist to the Doctor, everyone was so friendly, knowledgeable and made sure I was taken care off. Being away from home it was nice finding an urgent care they made me feel welcomed. Thanks
Better Faster Urgent Care
5
Quick, convenient, customer friendly.
Better Faster Urgent Care
5
Thank you for taking such great care of me. Everyone was so friendly, courteous, and knowledgeable. I was in and out and am now on the road to recovery. Thank you!
Better Faster Urgent Care
5
Positive
Better Faster Urgent Care
5
I and my family continue to receive the best care at Better Faster. I feel like it’s been a bit of a revolving door of late due to flu and Covid, and each and every time we have the best experience. The process from making an appointment to checking in to being seen to the followup e-visit is simple and seamless, and their staff from front desk to nurses to the physicians are absolutely so sweet, courteous and helpful. Not that anyone wants to be sick or need to be seen, but when we do, Better Faster is at the top of our list. Really appreciate the care you provide and the manner in which you provide it.
Better Faster Urgent Care
5
Thank you
Better Faster Urgent Care
5
Excellent service and quality of care by Better Faster UC. As a regular patient, I’m amazed by how quickly I am seen and how much time is spent on my treatment plan. Thank you all so much!’
Better Faster Urgent Care
5
I am a repeat patient. Services have been efficiently provided by friendly professionals and staff.
Better Faster Urgent Care
5
Extremely kind and efficient care. Thank you!
Better Faster Urgent Care
5
Everyone was so nice and helpful. It was a great experience, especially when you aren't feeling well. The wait was very short. Thank you so much.
Better Faster Urgent Care
5
Better Faster is amazing. Dr. Strange is very knowledgeable, kind and has amazing skills. All the provider are very knowledgeable and kind. I wouldn’t go anywhere else.
Better Faster Urgent Care
5
The most efficient clinic I’ve ever been to. Always a great experience. Highly recommended!
Better Faster Urgent Care
5
I appreciated being able to schedule a next day appt online for a Covid test. The staff was very friendly and my wait time was minimal. Dr. Strange called via a Telehealth visit to discuss my results. She answered all my questions and has a wonderful bedside manner. Overall a great first experience. Thank you.
Better Faster Urgent Care
5
Dr. Strange was phenomenal. Very caring, patient and thorough. We appreciate her and the staff. Great experience all the way around.
Better Faster Urgent Care
5
Faster
Better Faster Urgent Care
5
I have been to this facility several times and each visit the staff (that includes the front desk, person taking the swab and the doc who called me with the results) are all very pleasant, efficient and professional. Even when they have a parking lot full of people waiting to get tested for COVID, when it was my turn , they made me feel like I was the only patient. January 18th I dealt with Kimberly and Keith and as usual , they were as pleasant as always. Kudos to this facility and their wonderful staff! Thanks, Pam Sheridan
Better Faster Urgent Care
5
You guys execute your process better than any other clinic or full blown ER, the professionalism and sense of humor is awesome with my families experience with your employees, i wish i could use you as my primary care
Better Faster Urgent Care
5
Easy
Better Faster Urgent Care
5
Courteous, fast, professional, knowledgeable. Great place and great people.
Better Faster Urgent Care
5
Kerri Swiggart, PA was very good. I felt like she did an exceptional job explaining everything and was very personable. I would recommend her to anyone!
Better Faster Urgent Care
5
Friendly staff, helpful NP that gave practical advice
Better Faster Urgent Care
5
Kari the PA and JD the RN was great! Wonderful patient care and went above and beyond.
Better Faster Urgent Care
5
Easy check in was seen fast and the staff was professional and friendly
Better Faster Urgent Care
5
The whole experience was first rate. From booking the appointment, through check-in, through the test itself, to the final video follow-up, Better Faster Urgent Care truly lived up to its name.
Better Faster Urgent Care
5
JD and Keith we very nice and understood the situation. Was not able to get in to see regular doctor. Appreciate their professionalism.
Better Faster Urgent Care
5
The nurse is absolutely terrific! She is always the one who tests us with covid, flu etc and she is so kind!
Better Faster Urgent Care
5
Our experience was great. We were in and out quickly and everyone was eager to help us.
Better Faster Urgent Care
5
In for a Covid test. The staff were efficient and friendly and I wouldn’t hesitate to recommend
Better Faster Urgent Care
5
Quality care is very important to me and the staff seemed to be concerned about my health and well-being. The office staff was very friendly and courteous. The entire facility was clean and it was a comfortable environment.
Better Faster Urgent Care
5
Staff is wonderful!
Better Faster Urgent Care
5
Friendly staff, thorough and was diagnosed in a timely manner
Better Faster Urgent Care
5
Your online onboarding tech is fantastic. Wish all practices had this. People were very nice and waited for less than 5 min Doctor/PA that helped me with my finger issue had a great bedside manner. You are my fave urgent care facility.
Better Faster Urgent Care
5
I had a pleasant experience! Quick just as the name. I was on vacation and they took good care of me!
Better Faster Urgent Care
5
on 11/26/21 I made an appointment at your medical facility. When I arrived, everyone I dealt with was very friendly, efficient and kind. During my my visit for what I thought was an allergy that morphed into a sinus infection, I was given a steroid shot and RX for antibiotics. After the shot and by the time I had received the RX, which was about 3PM, I was already feeling better! It's so reassuring to know that in a situation where I need medical assistance and can't see my regular doc, I can count on your office for excellent care. I'm so appreciative!!! Best to everyone for a wonderful Christmas and New Year!!
Better Faster Urgent Care
5
I was grateful to be able to speak with a doctor and get tested for flu, Covid and strep. The staff were wonderful and I remain thankful to them for working on Nov 26 - the day after thanksgiving. Our doctors and nurses are to be celebrated for their daily contributions and the urgent care unit for running such a professional setting.
Better Faster Urgent Care
5
Quality of care can’t be beat. My Doc Kerry, had me return for a breathing treatment related to COPD. This was yesterday and I feel much better after ZPac & prednisone scripts kicking in. Thanks for making me feel alive again!!! You’re the BEST!!!
Better Faster Urgent Care
5
Very professional...appointment on time...caring nurses/PA's
Better Faster Urgent Care
5
Very efficient, professional, and caring from the front desk staff to the PA. Definitely recommend.
Better Faster Urgent Care
5
I really don’t enjoy writing reviews, but the service I received was excellent and I would just like to say that.
Better Faster Urgent Care
5
My family and I love your staff and facility. Unfortunately, we have an accident prone family so we are frequent visitors. Thank you all for being fast and VERY caring !
Better Faster Urgent Care
5
Quick care, kind and empathetic.
Better Faster Urgent Care
5
This, unfortunately, is not my first visit! But the care and concern for my well being has always been the same - outstanding. I appreciate the quickness in being seen, without numerous pages of information to fill out I highly recommend BFUC for emergency care!
Better Faster Urgent Care
5
Your staff was incredibly professional and attentive. I truly value that in a medical establishment. I wish this establishment were my primary care, I’d go more often if the people were as nice and caring as better faster urgent care. Mindy Stewart listened to every word and made me feel extremely comfortable.

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