Reviews of Better Faster Urgent Care in Southlake, TX

I have now used Better Faster Urgent Care on Kimball twice and both times were simply easy, efficient and respectful of my situation and my time. They are very organized with the business of the visit, proficient and timely with any required follow up, the staff is friendly and they make sure you are comfortable and feel that you have all questions answered before completing your visit. When you aren’t feeling well, you don’t want to have to deal with unnecessary or inefficient processes. They have it down to a science and personable at the same time.

Just wanted to say that Deena (sp?) really helped to relieve my tension with the whole situation. I was particularly worried about how shoving the big q-tip up my nose would go, and she took care to do it thoroughly but without pain or pressure. Most appreciated.

All three

I am very thankful to have this level of care and availability for emergency and health needs.

Quick testing and good follow up

Excellent staff and physician. Timely and caring.

All three visits this past week provided a slick, professional and friendly experience. The staff were knowledgeable and patient in every circumstance. This urgent care will be our go-to service in the future. Thank you!

Great customer service. People with great knowledge and willing to help!!! Thank you!!!

Great! Better Faster has the best service. The staff is kind, friendly and knowledgeable.

Great experience! Everyone was friendly and I was taken care of very quickly. Online registration and text updates are great!!

The process was easy and efficient. The staff was polite and pleasant. The results were quick and the whole entire process was done with the utmost care for the patient

Excellent

Y’all are amazing! So kind and compassionate. I can’t imagine the stress you’re under right now, but I hope you know that you are so appreciated!

Staff was friendly, received results very quick and the doctor was very patient. Thank you so much. I will be recommending this clinic to friends and family.

Always very efficient from sign in online to followup with doctor virtually.

Appreciate your professionalism, your friendliness and being available!

Fast, efficient, and knowledgeable.

Better Faster is friendly, efficient, and we love their hours. So glad they're there for us when we need them.

Wonderful service , kind and friendly as well as very efficient. Thanks

The staff that I dealt with were very polite and professional. The front desk girl was very helpful and a sweetheart, and the tech that gave me the COVID test was the same.

Nice and easy. The only thing was paper work was hard to work through and real small print. Like the way they kept it safe for patient and staff . We need services like this to keep everyone protected.

I had excellent care from Dr. Strange and the staff this past weekend. I went for a COVID test (even though I have been fully vaccinated since March) but had not been feeling well. Thankfully my test was negative. I received a virtual call from Dr. Strange with my results and after talking asked if I could come right back into the clinic as I needed to have a couple of additional tests to see what was going on. It was wonderful to receive such personal caring attention and to get medical help so quickly. Thank you to Dr. Strange and the amazing team at the clinic.

Thanks for the quick test needed! Your staff is always nice and efficient!

Availability for C19 testing was quick and easy while other pharmacies and my own Dr had wait times of many days. Online check in was convenient and my appt was kept on time and results back timely.