Reviews of Better Faster Urgent Care in Southlake, TX

The staff has always been professional and supportive. we used them several times for COVID testing and would recommend them to others.

I had a very positive experience with this facility. My concerns were addressed quickly and I received very good care.

Friendly, knowledgeable, very prompt response.

So helpful and follow up by the doctor is great!

I have been here several times. Always efficient and pleasant. I have recommended you many times. Thanks for you for being so helpful and giving important information.

Appointment was easy to make, the wait was not long at all the results were so fast

Friendly and prompt

I always would rather go to you than my regular doctors. You listen, then take care of problems.

Better Faster Urgent Care is so convenient and easy to access for common concerns. I wanted a COVID test, and I was able to get one with minimal walk-in waiting, friendly staff and a professional video chat with a medical staff member for the results.

Went for a last minute Covid/Flu test before out of state company arrived. Everyone was professional, compassionate, and tests were performed quickly. Would highly recommend.

The check in process is easy as is the COVID swabbing. It was fast and the staff are thorough.

All the people working there are always so nice and helpful.

I had been there twice in the last two months. Before it was several years. I’ve been treated well lately. Before they were not friendly at all. Not interested in you. Yesterday was my Third time. I had to denials help me. They were wonderful. I almost wanted to ask then to lunch after. . They were wonderful. Got right in and out. I have a problem with cvs not having the prescriptions and I was leaving the cou try. The girls at the front were kind enough to call Lriger as they usually have it. They were so kind to call and make sure they had it and call it in. I was so pleased. It’s right down the steeet from me but I always forget the name. Wish the hours were a little bit longer. But I understand. They were out of cards. There’s something about the name I can’t remember. Silly me. Thank you for sending this. It is the first survey I have received in the last three visits. So glad you did. Please thank all of them. Expert service!

This is the second time I’ve used Etter Faster Urgent. Are for Covid testing and both times they were fast and efficient with the test and the follow up was excellent. Fortunately no. Ovid but the interest on the providers was sincere and it showed concern. Very professional

I’ve been there a couple of times and staff have always been professional and friendly.

Staff were very professional and friendly. I was impressed with the promptness of the service I received.

Quick friendly service

We always receive great care at Better Faster Urgent Care! The staff is caring and concerned about our issues, and they always make me feel like they I am important to them. Thank you for great service!

Very friendly staff! Quick and easy experience.

I have now used Better Faster Urgent Care on Kimball twice and both times were simply easy, efficient and respectful of my situation and my time. They are very organized with the business of the visit, proficient and timely with any required follow up, the staff is friendly and they make sure you are comfortable and feel that you have all questions answered before completing your visit. When you aren’t feeling well, you don’t want to have to deal with unnecessary or inefficient processes. They have it down to a science and personable at the same time.

Just wanted to say that Deena (sp?) really helped to relieve my tension with the whole situation. I was particularly worried about how shoving the big q-tip up my nose would go, and she took care to do it thoroughly but without pain or pressure. Most appreciated.

All three

I am very thankful to have this level of care and availability for emergency and health needs.

Quick testing and good follow up