Reviews of Better Faster Urgent Care in Southlake, TX

4.9 6,433 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Great experience.
Better Faster Urgent Care
5
The staff has always been professional and supportive. we used them several times for COVID testing and would recommend them to others.
Better Faster Urgent Care
5
They had my records from a previous visit so there were no delays, they were courteous and efficient.
Better Faster Urgent Care
5
I had a very positive experience with this facility. My concerns were addressed quickly and I received very good care.
Better Faster Urgent Care
5
Fast, Easy and Convenient which means alot it todays day and age.
Better Faster Urgent Care
5
Friendly, knowledgeable, very prompt response.
Better Faster Urgent Care
5
Today was a crazy day, I came in and they directly found my issue. Once I had some injections for an infection, I almost passed out in the lobby (due to dehydration). Everyone was there in a flash and knew EXACTLY what to do. They gave me fluids and made sure I was completely sound before leaving. From start to finish, every time I’ve come they have been quick, caring and accurate! I love this place. And a special shout out to Keith McInnerney for being kind, direct and listened to me. Calmly explained everything that was happening and was very thorough as well as the nurses who helped me!! They are all so wonderful, thank you for caring about your work and your patients. It’s a rare thing to find these days.
Better Faster Urgent Care
5
So helpful and follow up by the doctor is great!
Better Faster Urgent Care
5
Quality of Care: Excellent Friendliness of Staff: Excellent Comfortable environment: Excellent Listen to my health issues and I left feeling well taken care of
Better Faster Urgent Care
5
I have been here several times. Always efficient and pleasant. I have recommended you many times. Thanks for you for being so helpful and giving important information.
Better Faster Urgent Care
5
We were there to receive a Covid test. The staff involved were very pleasant and helpful. We were well taken care of in a timely manner.
Better Faster Urgent Care
5
Appointment was easy to make, the wait was not long at all the results were so fast
Better Faster Urgent Care
5
VERY professional, helpful and knowledgeable! thank you so much!
Better Faster Urgent Care
5
Friendly and prompt
Better Faster Urgent Care
5
Always informative, friendly, knowledgeable and professional. Feel comfortable every visit.
Better Faster Urgent Care
5
I always would rather go to you than my regular doctors. You listen, then take care of problems.
Better Faster Urgent Care
5
Professional, pleasant very personable
Better Faster Urgent Care
5
Better Faster Urgent Care is so convenient and easy to access for common concerns. I wanted a COVID test, and I was able to get one with minimal walk-in waiting, friendly staff and a professional video chat with a medical staff member for the results.
Better Faster Urgent Care
5
Fast, efficient and very friendly!
Better Faster Urgent Care
5
Went for a last minute Covid/Flu test before out of state company arrived. Everyone was professional, compassionate, and tests were performed quickly. Would highly recommend.
Better Faster Urgent Care
5
Very convenient, and friendly helpful in navigating an urgent need. I liked being able to call and get a live person to assist as well as great use of technology as well.
Better Faster Urgent Care
5
The check in process is easy as is the COVID swabbing. It was fast and the staff are thorough.
Better Faster Urgent Care
5
Thank you for the. Kind, professional and speedy care.
Better Faster Urgent Care
5
All the people working there are always so nice and helpful.
Better Faster Urgent Care
5
I always have a good experience at BFUC. Doctors are caring and knowledgeable and I rank them as good as any PCP. Friendly staff. Easy to get in and not much wait time. Highly recommend
Better Faster Urgent Care
5
I had been there twice in the last two months. Before it was several years. I’ve been treated well lately. Before they were not friendly at all. Not interested in you. Yesterday was my Third time. I had to denials help me. They were wonderful. I almost wanted to ask then to lunch after. . They were wonderful. Got right in and out. I have a problem with cvs not having the prescriptions and I was leaving the cou try. The girls at the front were kind enough to call Lriger as they usually have it. They were so kind to call and make sure they had it and call it in. I was so pleased. It’s right down the steeet from me but I always forget the name. Wish the hours were a little bit longer. But I understand. They were out of cards. There’s something about the name I can’t remember. Silly me. Thank you for sending this. It is the first survey I have received in the last three visits. So glad you did. Please thank all of them. Expert service!
Better Faster Urgent Care
5
Excellent. My husband and I always go here when we can’t get into our PCP. Fast and reliable. The quality of care we receive is top notch. Carrie was awesome!
Better Faster Urgent Care
5
This is the second time I’ve used Etter Faster Urgent. Are for Covid testing and both times they were fast and efficient with the test and the follow up was excellent. Fortunately no. Ovid but the interest on the providers was sincere and it showed concern. Very professional
Better Faster Urgent Care
5
Loved the environment, the nurses, and the doctor. Wait time wasnt very long.
Better Faster Urgent Care
5
I’ve been there a couple of times and staff have always been professional and friendly.
Better Faster Urgent Care
5
Better Faster has *Quality of Care *Friendliness of staff *Comfortable environment They are quick to get you attended to as well as treatment. I have been there several times for different medical issues. Very impressed with the staff at the front desk, nurses and doctors each time! I have and will continue to recommend BFUC to friends and family. Deborah Savage
Better Faster Urgent Care
5
Staff were very professional and friendly. I was impressed with the promptness of the service I received.
Better Faster Urgent Care
5
Great staff & very friendly
Better Faster Urgent Care
5
Quick friendly service
Better Faster Urgent Care
5
You guys knocked it out of the park in all three areas. Thank you!
Better Faster Urgent Care
5
We always receive great care at Better Faster Urgent Care! The staff is caring and concerned about our issues, and they always make me feel like they I am important to them. Thank you for great service!
Better Faster Urgent Care
5
Excellent service professional group very knowledgeable!!
Better Faster Urgent Care
5
Very friendly staff! Quick and easy experience.
Better Faster Urgent Care
5
Better Faster Urgent Care has provided very easy to follow path for someone who needs a covid test. I am impressed with how the whole process was handled. Especially when sick, they were kind and understanding. Thank you all at Better Faster Urgent Care!
Better Faster Urgent Care
5
I have now used Better Faster Urgent Care on Kimball twice and both times were simply easy, efficient and respectful of my situation and my time. They are very organized with the business of the visit, proficient and timely with any required follow up, the staff is friendly and they make sure you are comfortable and feel that you have all questions answered before completing your visit. When you aren’t feeling well, you don’t want to have to deal with unnecessary or inefficient processes. They have it down to a science and personable at the same time.
Better Faster Urgent Care
5
Deena was so sweet and a pro at her job and Sara was as kind and compassionate as can be. This is my new go to clinic for care when I have something that can’t wait. Amazing that they’re all so caring and personable with the state of healthcare right now. I hope you all know how much you’re appreciated. Thank you.
Better Faster Urgent Care
5
Just wanted to say that Deena (sp?) really helped to relieve my tension with the whole situation. I was particularly worried about how shoving the big q-tip up my nose would go, and she took care to do it thoroughly but without pain or pressure. Most appreciated.
Better Faster Urgent Care
5
Everything was wonderful. During this scary time and with a positive test for Covid, Dr. Strange was patent and kind, educating me in what I needed to know.
Better Faster Urgent Care
5
All three
Better Faster Urgent Care
5
Painless
Better Faster Urgent Care
5
I am very thankful to have this level of care and availability for emergency and health needs.
Better Faster Urgent Care
5
I walked in for a COVID test and I only had to wait for 2 people to be tested. It was negative so I came back for the CBR test and they got me right in. Good service.
Better Faster Urgent Care
5
Quick testing and good follow up
Better Faster Urgent Care
5
Staff is very friendly & answered questions professionally. The sign up & wait time reasonable & prompt The P A that did my Tele med review was very helpful& gave good guidance
Better Faster Urgent Care
5
Excellent staff and physician. Timely and caring.

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