Reviews of Better Faster Urgent Care in Southlake, TX

I had been there twice in the last two months. Before it was several years. I’ve been treated well lately. Before they were not friendly at all. Not interested in you. Yesterday was my Third time. I had to denials help me. They were wonderful. I almost wanted to ask then to lunch after. . They were wonderful. Got right in and out. I have a problem with cvs not having the prescriptions and I was leaving the cou try. The girls at the front were kind enough to call Lriger as they usually have it. They were so kind to call and make sure they had it and call it in. I was so pleased. It’s right down the steeet from me but I always forget the name. Wish the hours were a little bit longer. But I understand. They were out of cards. There’s something about the name I can’t remember. Silly me. Thank you for sending this. It is the first survey I have received in the last three visits. So glad you did. Please thank all of them. Expert service!

This is the second time I’ve used Etter Faster Urgent. Are for Covid testing and both times they were fast and efficient with the test and the follow up was excellent. Fortunately no. Ovid but the interest on the providers was sincere and it showed concern. Very professional

I’ve been there a couple of times and staff have always been professional and friendly.

Staff were very professional and friendly. I was impressed with the promptness of the service I received.

Quick friendly service

We always receive great care at Better Faster Urgent Care! The staff is caring and concerned about our issues, and they always make me feel like they I am important to them. Thank you for great service!

Very friendly staff! Quick and easy experience.

I have now used Better Faster Urgent Care on Kimball twice and both times were simply easy, efficient and respectful of my situation and my time. They are very organized with the business of the visit, proficient and timely with any required follow up, the staff is friendly and they make sure you are comfortable and feel that you have all questions answered before completing your visit. When you aren’t feeling well, you don’t want to have to deal with unnecessary or inefficient processes. They have it down to a science and personable at the same time.

Just wanted to say that Deena (sp?) really helped to relieve my tension with the whole situation. I was particularly worried about how shoving the big q-tip up my nose would go, and she took care to do it thoroughly but without pain or pressure. Most appreciated.

All three

I am very thankful to have this level of care and availability for emergency and health needs.

Quick testing and good follow up

Excellent staff and physician. Timely and caring.

All three visits this past week provided a slick, professional and friendly experience. The staff were knowledgeable and patient in every circumstance. This urgent care will be our go-to service in the future. Thank you!

Great customer service. People with great knowledge and willing to help!!! Thank you!!!

Great! Better Faster has the best service. The staff is kind, friendly and knowledgeable.

Great experience! Everyone was friendly and I was taken care of very quickly. Online registration and text updates are great!!

The process was easy and efficient. The staff was polite and pleasant. The results were quick and the whole entire process was done with the utmost care for the patient

Excellent

Y’all are amazing! So kind and compassionate. I can’t imagine the stress you’re under right now, but I hope you know that you are so appreciated!

Staff was friendly, received results very quick and the doctor was very patient. Thank you so much. I will be recommending this clinic to friends and family.

Always very efficient from sign in online to followup with doctor virtually.

Appreciate your professionalism, your friendliness and being available!

Fast, efficient, and knowledgeable.