Reviews of Better Faster Urgent Care in Southlake, TX

4.9 5,667 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Fast! Professional! Overall great experience
Better Faster Urgent Care
5
Excellent experience from quality of care to friendliness of staff. Referred by CareNow as I am on Medicare
Better Faster Urgent Care
5
Great job! My app’t time was 4:51 - I was seen at 4:51 exactly. The process was streamlined and simple. The staff was friendly and efficient. Within a half hour I received my results via video conferencing and I was on my way. I couldn’t ask for more. Thank you.
Better Faster Urgent Care
5
Everyone was great start to finish
Better Faster Urgent Care
5
This place is amazing! I wanted to say thanks for staying late for me as I had to have the covid test to fly over seas. The staff was quick and wonderful. They also talked me through driving to the office as I am not from here. Then my results was quick and the video chat with Sara was great. I wanted to say thanks for everything and thanks for the great and friendly staff. Thank you so much.
Better Faster Urgent Care
5
Everything about my experience there was really good from the online registration to talking to the individual at the end when my Covid test was finished
Better Faster Urgent Care
5
I was very impressed with the organized, safe and efficient care I received. Each person I saw was patient, kind and professional. I highly recommend this office.
Better Faster Urgent Care
5
Very pleasant and thorough
Better Faster Urgent Care
5
The staff was so kind and helpful. They went above and beyond to help us. So professional and so nice. Thank you!
Better Faster Urgent Care
5
Very professional, quick and personal. All the staff was caring Thank you
Better Faster Urgent Care
5
Wonderful experience because of the friendly and caring people. Keith made me feel very comfortable. Everyone else was friendly and polite.
Better Faster Urgent Care
5
I went in for a rapid vivid test and flu test. It only took about 20 minutes. They were amazing and professional.
Better Faster Urgent Care
5
Quality of Care Friendliness of staff Comfortable environment
Better Faster Urgent Care
5
The staff was Responsive, nice, and very helpful. The results came back very quickly. Oh and they were very professional!
Better Faster Urgent Care
5
Really great experience. Fast and clean
Better Faster Urgent Care
5
The care and treatment we’ve received the several times that we’ve been there was excellent and professional. In these times of Covid, the testing was very well organized, the options to everyone available, whether you had symptoms or not, we’re outstanding. The follow up and response times were well coordinated and timely. Highly recommend!
Better Faster Urgent Care
5
Very quick and precessional care.
Better Faster Urgent Care
5
Fast accurate and thorough
Better Faster Urgent Care
5
Always excellent.
Better Faster Urgent Care
5
All the staff l came across were courteous, professional, and made me feel part of the family, though this is my first time to use your services. Thank you all.
Better Faster Urgent Care
5
Absolutely love Better Faster Urgent Care! Have been coming here for years. Everyone is friendly & helpful! It’s super easy to set your appointment through their website...including filling out all your registration forms. They text your 20 minutes before your appointment as a reminder. Thanks Better Faster for all you do!
Better Faster Urgent Care
5
Everyone was wonderful, the environment was great! Great service!
Better Faster Urgent Care
5
Quick, friendly, efficient
Better Faster Urgent Care
5
Easy online registration. Friendly phone assistants (Rhonda and Brianna). Nurse taking info was very upfront and honest about wait. Nurse that collected nose swab was extremely compassionate, caring, and explanatory. She listened and answered questions. Encouraging about getting results easily online but promised their office would call me with results if I didn’t want to register with the lab. I was allowed to leave if I kept my phone handy for provider to call since they were running behind. NP called just over an hour later and was nice also, got my history and said I should know results in 2 days (online with and they would call to answer any questions also). Overall good experience in these crazy times!!
Better Faster Urgent Care
5
Very efficient and friendly.
Better Faster Urgent Care
5
Quality of care was excellent and both staff members were professional and friendly. The environment was safe and pleasant for me.
Better Faster Urgent Care
5
I was very satisfied with everyone there and the service was excellent I will be sure to tell family and friends about the quality of your facility thank you for the services you provided for me
Better Faster Urgent Care
5
Long but great.
Better Faster Urgent Care
5
Excellent care and time management today. Every staff member was professional. Thank you!
Better Faster Urgent Care
5
Your testing was incredibly efficient with very fast results. Well done!
Better Faster Urgent Care
5
Easy online appointment creation. Paperwork online is great. Appointment was on time. Nurse was very friendly.
Better Faster Urgent Care
5
Excellent service and communication! Jamie was great with her pre-op interview. Dr Strange was very professional, courteous, and knowledgeable and answered all my questions. I WILL.be back!
Better Faster Urgent Care
5
Very efficient. The wait was not as long as I thought it would be. The girl who did the swab was so kind and thoughtful. I truly appreciated her. The PA was professional and thoughtful.
Better Faster Urgent Care
5
The staff was great. The nurse doing my test was very kind and Thorough. Told me everything she was going to do beforehand. PA was very helpful.
Better Faster Urgent Care
5
Very organized and easy to get the COVID 19 test. The staff was friendly and helpful. And I appreciate the follow up call with the doctor explaining my negative result and options for the treatment of my symptoms. Excellent care!!!
Better Faster Urgent Care
5
Everyone and everything was a very good experience.
Better Faster Urgent Care
5
Super friendly and helpful. Was in and out within 20 min. Have been before and will go again!
Better Faster Urgent Care
5
Fast, efficient check in and overall easy. Thank you!
Better Faster Urgent Care
5
Staff is friendly and extremely efficient. This is my go to place!
Better Faster Urgent Care
5
Everyone seems to care and are very professional. Drs and staff are very nice and knowledgeable
Better Faster Urgent Care
5
Very time efficient and very professional. A 10 on compassion.
Better Faster Urgent Care
5
They did good. I went in with breathing problems, they x-rayed me and diagnosed a little pneumonia in one lung and gave me a prescription for the proper things for a first trip. My breathing got worse later and I did go to the hospital. Better Faster is not a substitute for the hospital and sometimes they can keep me or someone from going to a hospital. I recommend them.
Better Faster Urgent Care
5
I experienced all the above! I highly recommend Better Faster Urgent Care.
Better Faster Urgent Care
5
Everyone treated me with the upmost respect. My treatment was quick and efficient. I felt cared for by everyone and it was personable.
Better Faster Urgent Care
5
They are quick and organized. Good spot
Better Faster Urgent Care
5
Great quality. Very friendly staff. Even with Covid protocols they were on time.
Better Faster Urgent Care
5
Outstanding! Top notch personnel. I want to thank Rhonda, Kimberly #1, Cheyenne, Casey, Kimberly #2 and Dr. Keith for making this Covid 19 experience so easy in preparation for our travel requirements to Puerto Rico. Thanks so very much!
Better Faster Urgent Care
5
Everyone was very friendly and apply to answer all of my questions! We will definitely come back!
Better Faster Urgent Care
5
Excellent service! Professional, courteous, expert, and efficient! The staff takes the time to explain - the medical staff that took the samples/vitals and the provider Kevin McInnerney were both excellent. We continue to go back to Better Faster because of all of these reasons.
Better Faster Urgent Care
5
Easy process to get tested, friendly staff.

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