Reviews of Hoffmann Brothers in Saint Louis, MO

4.8 4,327 ratings

Categories: 
Heating and Air Conditioning Contractor, Plumbing and Electrical, Appliance Repair
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Business Description: 
Hoffmann Brothers Heating, Air Conditioning, Plumbing, Electrical & Appliance Repair has been serving the St Louis area for over 40 years.
Hoffmann Brothers
5
Totally satisfied with everything. Two other companies were unable to figure Out the problem and Michael solved the issue. We were so pleased that we became members.
Hoffmann Brothers
5
I can’t say enough great things about your plumber Nick that was sent out to my house today to install a new hot water heater! He made a painful experience nearly painless, and even coordinated a Hoffman Bros appliance technician to install my delivered washer and dryer when Home Depot dropped the ball and refused to work with me when the plumbing job increased in difficulty. All three Hoffman Bros employees that serviced my needs today were friendly, timely, and made the best of a tough experience. Thank you, thank you, thank you to all, most especially Nick!!
Hoffmann Brothers
5
Jake King and Enrique installed a new HVAC system at my home. The installation was done with great communications and professionalism. My experience with Jake & Enrique was excellent. They are an asset to Hoffman Brothers team.
Hoffmann Brothers
5
This past Thursday, my kitchen faucet broke and was sending water EVERWHERE. Your office person was kind, understanding and professional. She quickly sent me a plumber and Joe showed up soon, assessed the situation, checked pressure and repairable costs. I chose to buy my own faucet at Costco. Joe had another plumber come out that afternoon to install the new faucet. That person was Eric H. He quickly installed the new faucet and the terrible, no good, very bad day was made good. I thank you, and Joe, and Eric, and the office people for helping me in a bad situation.
Hoffmann Brothers
5
This past Thursday, the faucet in my kitchen sink began leaking, from the top, the spout and every junction. I couldn’t find the shut off, finally did, you sent a plumber quickly (Joe P.) who was very good and professional, he checked out what needed to be done. I needed to but a faucet, then I had a doctor’s appointment, and a plumber would come after I got home. That plumber was Eric, who did an exemplary job, was kind and courteous, quick and thorough. I appreciate everyone in your office who helped me, and the two plumbers who did the work. I cannot thank you for their help enough. Out contract is worth gold.
Hoffmann Brothers
5
They were absolutely wonderful. Showed up on time and explained things super clearly to me. On the follow up appointment they arranged for the plumber and washing repairs to be done at the same time so they could work more efficiently. I will definitely be recommending them.
Hoffmann Brothers
5
Just a quick note to thank you for sending out Spencer Ely to address issues at my home. I had absolutely no heat and no hot water.  I also appreciate the confirmation and the call that he was on his way.  The lady that called was delightful.  Spencer introduced himself upon arrival and allowed me to explain my concerns.  He was so very pleasant that I was immediately comfortable.  He examined both the boiler and water heater and found that the problems were connected because of a wire that was being tripped and  both  needed serious maintenance because of leaves and other debris.  I was thrilled that he was explaining everything to me because I have never had to be responsible for these types of tasks.  The amount of work that he  did to get both in working order was amazing and this included cleaning both. Hoffman Brothers has provided service for me before in other areas and I was pleased and, of course, once again, I am as well.  Thanks Spencer
Hoffmann Brothers
5
I contacted Hoffman Brothers to service my clothes dryer (after Sears never showed up for their appointment, nor called me). They scheduled an appointment for 2 days later and then called on the service date several times to apprise me of their exact timing. Jerry was professional and very competent. He immediately diagnosed the issue and then fixed it quickly. Will definitely use them again.
Hoffmann Brothers
5
Price was fair. Jerry C was very professional and did an amazing job! Thank you Jerry! Well worth calling Hoffmann brother to do the job!
Hoffmann Brothers
5
Hoffmann Bros Team service reps are very professional and informative. We have used them several times and always happy.
Hoffmann Brothers
5
After being totally satisfied with the furnace and AC system Hoffmann did for us, we decided to use them for some basic plumbing and electrical repairs. We had one technician showing us everything to change over from cooling to heating, one doing the plumbing repairs, and one doing some electrical repairs and installations.The personal attention to detail, combined with their professionalism is second to none. Hoffmann Brothers will be our "go to" for many more upcoming projects.
Hoffmann Brothers
5
Alex and Enrique were friendly, professional and provided a platinum installation of our new system. Quality was top notch and they completed on time. I would highly recommend Hoffman Bros to anyone and especially Alex and Enrique. I love the American Standard product. Works fantastic. Price was right in the middle of 4 bids we had and I feel we got tremendous value for what we paid. Once again a big Thanks to Alex And Enrique for caring for our home and delivering a awesome system. Knocked it out of the park. Thanks. Al M
Hoffmann Brothers
5
Mike installed a water heater for me recently. His professionalism and knowledge was top tier. He worked diligently and efficiently, was very thorough, answered all my many questions, and did so in a very courteous and professional manner. In fact, I have requested that Mike be the lead plumber for my next install job. The customer service staff that I dealt with, namely Adam Frenz, was top notch as well. Adam also answered all my many questions, was very knowledgeable, professional and courteous, and returned my texts and phone calls promptly. Both Mike and Adam are credits to their company. Based on this experience, I highly recommend Hoffmann Brothers.
Hoffmann Brothers
5
Clint Ehman and Nick Harris were fantastic! They arrived promptly, were efficient, left no debris, explained everything about the new attic fan and were done with the installation in 3 hours instead of the 5 I had been expecting. They were even friendly with our dog, so he loved them too!
Hoffmann Brothers
5
From meeting Keith and Enrique at the front door to coming home to see the finished install was all 5-star. Thank you to both of them for another great Hoffman Bros experience.
Hoffmann Brothers
5
Great customer service from David W. on my furnace tune-up. He was quick, courteous, and informative. It's the quality I have come to expect from the HVAC team under Bryan J. I look forward to having David back for my spring AC tune-up.
Hoffmann Brothers
5
Clint did great work with our light fixture replacement. He worked efficiently and quickly to maximize his time and effort. He also took the time to clean his work area after completing his work. Hoffmann Bros. May not be the cheapest option in town, but their quality is second to none.
Hoffmann Brothers
5
We have used Hoffmann Brothers previously and trust we are going to have knowledgeable and skilled professionals helping us to solve our problems. We appreciate the team of plumbers, electricians and carpenters can handle large projects competently.
Hoffmann Brothers
5
Nathan Lesmeister replaced our old water pipes during the past two days. His work was meticulous and every detail was done to perfection. In an age when it is so familiar to hear of shoddy workmanship, it is so pleasing to brag about the job Nathan at Hoffmann Brothers did for us. He kept the work area clean and spotless, and he covered the hardwood floors to protect them as he took removed pipe from our house. This work is top notch and deserves praise. Thank you for your excellent work Nathan!
Hoffmann Brothers
5
Clint was wonderful to deal with. Very knowledgeable, helpful, professional, and courteous. Excellent customer service.
Hoffmann Brothers
5
Same day response was great. Nick was on time, performed the service quickly and correctly, He also provided answers to my questions and had a great personality. Will definitely recommend and use again.
Hoffmann Brothers
5
Clint did an excellent job. He was thorough, knowledgeable, and made sure that I understood what he was doing. I appreciated too that he was respectful of my home by cleaning up the areas in which he worked. I would highly recommend him for any electrical work.
Hoffmann Brothers
5
Very good. There was a lot involved and extra effort was made to only do the work that was needed and would be approved by st. Louis county inspection.
Hoffmann Brothers
5
Excellent
Hoffmann Brothers
5
Nick was excellent. The service was top notch and he was super friendly. The price was very reasonable for such extensive work. He was very timely.
Hoffmann Brothers
5
John Reece is amazing!!!
Hoffmann Brothers
5
Very pleased with today's service. Amazing what new, upgraded bathroom lighting will do! Living in an 'older' home can present repair challenges, especially with electrical repairs. Dan has provided repair/upgrade/install on several occasions. Always well done. It's great to be able to call Hoffman, and be confident the technican that arrives is capable, knowlegable, and qualified to solve the problem Thanks Hoffman Brothers, and thanks Dan...the lighting is perfect!
Hoffmann Brothers
5
Mike was on time, professional, and very helpful. He was kind and friendly. He did a great job of explaining what service was performed and further recommendations.
Hoffmann Brothers
5
Nick did a great job helping us. We initially called because we had dirt in our lines from a broken water inlet (which Mike and Lloyd from Hoffman Bros also replaced, excellently). While checking the sink faucets, he also identified two drains that were already leaking that we didn't know about, and he fixed those too, as well as a third sink that didn't drain properly. He even replaced a toilet us while he was here! Definitely a great experience, and I'm certainly calling Hoffman any time I have a problem.
Hoffmann Brothers
5
Hoffmann Bros worked us into the schedule the day after I called (no A/C on upper 90 deg days}, Jesse and Alex showed up on time in the morning clean an ready to work. I walked the site with Jesse and he explained the install. They worked steadily to complete installation by the end of the day. Alex and Jesse worked as a team to do a great job of installation, cleaned up after themselves and explained the system well. We could not be more satisfied and appreciate the attention to detail. Thanks
Hoffmann Brothers
5
Doug and Joe H did an excellent job. Installation was superb. They provided great explanations and answered all my questions.
Hoffmann Brothers
5
Clint was my service tech and he did a wonderful job fixing my electrical outlets and ceiling light. He did the job in a timing manner and discussed my options in Hoffman’s maintenance program. I highly recommend Hoffmann because of the first class service I received from Clint.
Hoffmann Brothers
5
very good
Hoffmann Brothers
5
The electrician came out to our house on time and was very professional. I have not had a bad experience with Hoffmann Brothers and have used them on several different services: heat and cooling, electrical, plumbing, and appliance work. Today Clint was the electrician and completed an electrical job. Clint did a great job!!!
Hoffmann Brothers
5
Great electrician, Clint Ehman, he took the time to explain every step to me, I was very satisfied with his work.
Hoffmann Brothers
5
Very timely. Professional, courteous. Always provides quality work. Have used them for HVAC in the past. Now they will be my go to plumbing resource. Nick was outstanding!
Hoffmann Brothers
5
Appointment was easy to get and they called when the time needed to be changed, Clint E. was very thorough and explained everything very well. He provided me with options I might consider, photos of the project and he was even great with our dog! Thanks, Clint!
Hoffmann Brothers
5
Spencer was thorough and fully explained what he was doing and possible maintenance in the future. I liked his approach and will request him again.
Hoffmann Brothers
5
I am so happy with Hoffmann Bros. Plumbing Services, and specifically, John R. He was courteous, competent, and thorough. What more could one ask? I bought a new washer/dryer and the shut-off valves needed to be replaced before I could use it. Because the new unit was much noisier than my old Kenmore, I called the office again, and John came back to assure me that everything was working properly. Also, I'm delighted with the office staff who also were professional and followed through to make sure I was satisfied. Great firm and I definitely will call again for plumbing and other services.
Hoffmann Brothers
5
Excellent Service by Mike Skikas, prompt, very thorough! knowledgeable, will request him in the future.
Hoffmann Brothers
5
Steve was so professional. He was very kind, patient, and respectful of our home. He came to our house for service while I was at work and my mom was watching our infant son. He was very transparent with the repairs needed and the pricing. We trusted his opinion and judgment and are so thankful for his willingness to discuss the service call, through my mom, with me on the phone. He deserves recognition for his service.
Hoffmann Brothers
5
Hoffmann Brothers is outstanding! I’m so thrilled with the service that you provide. I especially appreciate the caliber of people that you employ from the front office to the installers and technicians.
Hoffmann Brothers
5
Clint Ehman is an exceptional Electrician. Thoroughly explained everything, discussed options, covered safety concerns, very considerate.
Hoffmann Brothers
5
Timely, price was less than it could have been and service was provided in an almost laughable quick fashion. Clint Ehman did a good job, and my dog loved him. Fortunately he is a dog person. Thanks for your usual great service. Sheryl Steele
Hoffmann Brothers
5
Prices are high but I expected that with any electrical work. Office kept me informed per an expected arrival time. Employee was nice, friendly, always put plastic covering on his shoes when entering the house. Explained what he was doing and why.
Hoffmann Brothers
5
When he came out he talked with me told me everything He was doing and even showed me what was being done. Asked me first and I knew I had to have it serviced So that’s what I had done there was one problem he tested it, replaced and now it’s fine. I have had them out to my home since then for other things and really like the service. Thanks Hoffmann Brothers!
Hoffmann Brothers
5
Nick was a real professional and easy to have in my home. My plumbing problem was fixed and he cleaned up everything before he left. I would definitely use Hoffman Brothers again!
Hoffmann Brothers
5
You all are awesome and helpful
Hoffmann Brothers
5
Although the crew ran into more problems than anticipated they handled it very profesionally and thorough. Nick was very pleasant and was a pleasure to have in our home as was the rest of your employees.
Hoffmann Brothers
5
Clint was very professional and thorough. He described everything in great detail.

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