Reviews of Hoffmann Brothers in Saint Louis, MO

4.8 4,327 ratings

Categories: 
Heating and Air Conditioning Contractor, Plumbing and Electrical, Appliance Repair
Contact Information: 
Business Description: 
Hoffmann Brothers Heating, Air Conditioning, Plumbing, Electrical & Appliance Repair has been serving the St Louis area for over 40 years.
Hoffmann Brothers
5
I think you are a little pricey, but you are on-time, very professional and service men know what there are doing. Very knowledgeable.
Hoffmann Brothers
5
Quality.... if there's no quality there is no trust if there is no trust there is no client without a customer you have no business they're all connected
Hoffmann Brothers
5
The timeliness and quality of their work is excellent and I've always believed I got a fair price.
Hoffmann Brothers
5
A big thank you to Hoffmann Brothers Heating & Air Conditioning for getting out to my house today and fixing my AC within a few hours of calling. Service Club membership rocks! A+ service and a discount for being a member, not to mention having priority on service calls. Great company!
Hoffmann Brothers
5
Always professional and on time!
Hoffmann Brothers
5
Mike is a kind caring serviceman who truly looks out for the customer's need above his. Jerry Dudley
Hoffmann Brothers
5
The price was good, the timing was excellent and the quality of service was superb compared other service providers.
Hoffmann Brothers
5
You guys came through yet again. Yozo was my technician this time and he arrived promptly, acted professionally, explained all the issues that were going on, went over all options available to me, and completed the inspection/repairs very quickly. A/C was working like normal again as soon as he was finished. I will continue to use Hoffmann for all my HVAC & Plumbing needs.
Hoffmann Brothers
5
Timely, professional, knowledgeable, no sales pressure.
Hoffmann Brothers
5
I can't say enough about the professionalism of Hoffmann Bros. They helped me through a bad installation of a good American Standard top of the line air and heating unit. Due to the service provided my unit is working in top condition even during this heat wave. Price was reasonable and quality was suburb. Thanks Hoffmann Bros.
Hoffmann Brothers
5
timeliness and quality were observed by me when I called for air conditioner repair. Very nice repair person arrived and fixed me up in record time.
Hoffmann Brothers
5
Very predictable. On time. Very nice service man. Knowledgeable and thorough.
Hoffmann Brothers
5
They responded quickly to determine problem with my heat pump. Had to order a new compressor. Two men worked approx. 6 hours to replace. They were very professional, knowledgeable, and friendly. The owner was understanding regarding the bill.
Hoffmann Brothers
5
I had been getting the run around with using another company through my home warranty contract. Over a month had gone by and I wasn't getting any resolution. Finally the home warranty agreed that I could use my own contractor and I called Hoffmann Brothers. I called Hoffmann Brothers on a Wednesday, they were able to fit me in that Saturday. The technician worked tirelessly for over 6 hours to get my AC fixed in 95 degree weather and I am beyond satisfied. The service technicians are always very professional, friendly and timely. For any future AC/Heating needs I will hesitate to call Hoffmann Brothers!!
Hoffmann Brothers
5
We are a Maintenance Program customer and we have consistently experienced excellent service and value. Each tech has been knowledgeable and courteous and have always performed above expectations. In addition, recently we had an 18 year old a/c unit failure during the hottest span of time to date. We had a tech arrive within 3 hours, diagnosed the unit as irreparable, and withing 24 hours we had a new system installed and operational. Just a great team of professionals.
Hoffmann Brothers
5
Excellent service. Price seems reasonable though I did not comparison shop. Responded promptly to requests for emergency service.
Hoffmann Brothers
5
We had an urgent plumbing issue in our master bathroom shower. On a Sunday afternoon, the company sent a plumber out only 1 hour after we called. John R. was extremely knowledgeable and professional. He fixed our plumbing issue very efficiently. Also, he was extremely courteous, and we felt at ease having him in our home. In summary, this was a very good experience, and we will definitely use your company (likely requesting John R) for future issues.
Hoffmann Brothers
5
We have had very good experiences with Hoffman. Referred you guys to a friend who also was very pleased with your service
Hoffmann Brothers
5
Hoffmann Brothers always gives prompt service, excellent results, and at a fair price. Recommend highly.
Hoffmann Brothers
5
Two Calls to different properties, Technicians were skilled and explained problems in terms I could understand. Each gave options with no pressure in purchasing options I really didn't need. Bart was old school with a lot of knowledge and customer savey skills. Steve was is young and technical, with a great attitude. Overall great service and I look forward to do business with your company.
Hoffmann Brothers
5
Very friendly service tech
Hoffmann Brothers
5
I've been a customer of Hoffmann Brothers since 8/10/2005 when Tom Hoffmann supervised the installation of my existing unit. Being impressed by the professional skilled crew, I requested an ongoing maintenance contract to protect my investment and to keep it optimally operational. I have not been disappointed having lived the past 10+years without interruption in my climate controlled system. Special thanks to Tom Hoffmann and Mike Stockhausen.
Hoffmann Brothers
5
Thank you very much great job Steve. Did a great job very knowledgeable.
Hoffmann Brothers
5
as usual, on time and did a good job
Hoffmann Brothers
5
I am alway happy to use Hoffmann Bros. Timely, Fast and clean. You can't beat them!
Hoffmann Brothers
5
Appointment was 2:30 PM or later. Don arrived promptly at 2:30. He was courteous (wore his booties), friendly and efficient. Appreciate the 5% senior discount (I'm 73), while not much, every little bit helps. Regards, Doug
Hoffmann Brothers
5
Fantastic! Luke S. and Dan H. are great. Professional and courteous. Quality is superb from both technicians and the quality showed in everything they did. I will use again.
Hoffmann Brothers
5
Hoffman Brothers is always professional and timely. the work is excellent quality and the servicemen always keep the home owner informed of what is going on and of helpful hints to keep the plumbing working long-term. John is excellent, knowledgeable and professional.
Hoffmann Brothers
5
Hoffmann Brothers is a very professional company, from the minute they walk in your house and put on shoe coverings to when they leave and clean everything up perfectly, is a big relief to a homeowner. They set up dates to come out quickly, started on time, got down exactly in the time frame they promised. The quality of product and workmanship is excellent and the repair/installers are super friendly and know what they are doing. Hoffmann may not be the lowest bid you will ever get but they will be around for generations to come. They replaced my air conditioner because the previous vendor that sold me a system, while under warranty went out of business, the few dollars I saved, I ended up paying twice as much since I had to have the whole job done again.
Hoffmann Brothers
5
Selling our home so we needed to install/upgrade our existing electrical panel. Excellent service by Mike and everything was done to my satisfaction.
Hoffmann Brothers
5
I have used your services at my home, at my rental property, and now at my mother's home. I don't even think about it anymore....need something, I pick up the phone and call Hoffmann Brothers! I trust your company to be courteous, knowledgeable, and quality-minded. Thank you for your commitment to quality customer service.
Hoffmann Brothers
5
Aaron and his crew was the best. They treated me with respect, explained everything. They informed me of their coming and goings. Otherwise, I never heard from them. Thank you.
Hoffmann Brothers
5
I had a fantastic plumber -- I don't have his name in front of me, but he was awesome.
Hoffmann Brothers
5
My experience with Hoffmann has been extremely satisfying. As you may know (you can check the records) I have been a customer since your company has been in business. Had that glitch with Lennox last year but I think you worked it out okay. I also have to say that your service people always have been extremely helpful and courteous. I have come to rely on you for any service that I need for heating, cooling and now plumbing. Wish I could say that about all companies.
Hoffmann Brothers
5
I would recommend Hoffman to everyone! The service men were so curious. They arrived on time and explained the repairs to be made. A first class company!!!!!
Hoffmann Brothers
5
Jozo spent a substantial amount of time checking out all of the heating and cooling systems in the house. He was thorough in his explanation of potential problems and his professionalism and knowledge was most appreciated.I am consistently satisfied with Hoffman Brothers and it's because of such quality employees like Jozo. Thanks!
Hoffmann Brothers
5
I have had two recent experiences with Hoffman Brothers. One visit was Thursday, May 5th for a Spring A/C checkup. This went very well. Your technician, Luke Smith is one of the best. The second visit was May 11 to install a new water heater. Thank service call went very well with Tony Z. Tony did a great job on a tough installation. Both of your technicians are top notch, knowledgeable and professional.
Hoffmann Brothers
5
Everything went well, today. On time, efficient, friendly -- who could ask for anything more?
Hoffmann Brothers
5
Due to a change in your scheduling, I had the services of 3 men instead of 2. Consequently, my furnace/ac installation was completed in 9 hours. I was pleasantly surprised. I selected your company because they also could resolve any potential electrical issues, and they did indeed took care of them. Although your price may not be the lowest in town, I would not hesitate to recommend your company to others, due to the quality of your work.
Hoffmann Brothers
5
We were very pleased with the service and our new AC unit. We sent you a letter with our reviews.
Hoffmann Brothers
5
The problem was fixed quickly. It was a small fix that cost a lot. The plumber I think Andy was very polite, helpful and efficient. Work seems good.
Hoffmann Brothers
5
Professional and fairly priced.
Hoffmann Brothers
5
Hoffmann Bros have been great in supporting our ongoing issue with our sewer connecting to the city main. They made us aware of a potential sink hole due to a washout because of the disconnect AND they supported us in presenting the issue to the city to get it repaired.
Hoffmann Brothers
5
Competitive price, excellent service!
Hoffmann Brothers
5
I needed the lights replaced in my garage, and this was tricky due to a high ceiling. There was an initial visit at no cost to give an estimate, and the price that we agreed on was the price I paid. The truck arrived right on time and the work went very efficiently. Ultimately one more light was installed than we'd initially discussed, but they absorbed the cost. Joe and Mike were professional the whole time and cleaned up afterwards - my garage was left cleaner than when they started. This was an excellent experience and I'd certainly use Hoffman Brothers for future electrical work.
Hoffmann Brothers
5
I had two projects completed the same day. There had been an earlier visit to set an estimate for my project. That first visit cost $70, but I was informed of that beforehand. That visit was useful because I wanted to get my own parts, and I was informed exactly what to purchase so the installation went smoothly. John was precisely on time for the installation and explained, step by step, what he was doing. He explained why the process ran long - four hours for three sink faucets and a repair to a shower - but it was clear at all times what he was doing and what challenged our old equipment was giving him. He cleaned up afterwards and everything's working well. He was friendly and professional at all times, and he did what I needed him to do. This was an excellent experience.
Hoffmann Brothers
5
Excellent work. Excellent communication with client. Explained self well. Asked for additional questions. Through him we automatically schedule out Fall appointment.
Hoffmann Brothers
5
Yozo was extremely helpful, honest, and took his time to walk me through everything that he was doing so I understood the issues that my AC unit was having. He was very polite and very informative. I had a great experience.
Hoffmann Brothers
5
Very good as I excepted, the reason I keep coming back is service at a reasonable price .
Hoffmann Brothers
5
I highly recommend Hoffman Brothers. I recently had a hot water heater installed. The technician showed up on time, was very friendly, and was informative about the features of the new unit. I plan on using the company in the future.

Pages