Reviews of Hoffmann Brothers in Saint Louis, MO

4.8 4,327 ratings

Categories: 
Heating and Air Conditioning Contractor, Plumbing and Electrical, Appliance Repair
Contact Information: 
Business Description: 
Hoffmann Brothers Heating, Air Conditioning, Plumbing, Electrical & Appliance Repair has been serving the St Louis area for over 40 years.
Hoffmann Brothers
5
I really liked our technician, Darren. He was very thorough and offered other items that we should consider for our home. We did not have a carbon monoxide detector so we had that installed. He was very thorough with our spring check and explained everything thoroughly. I would like to have Darren return for all of our Hoffman service.
Hoffmann Brothers
5
Maintenance is key to keep a household up and running. Thanks to Hoffman Bros/David for taking care of our heating and A/C. Great customer service.
Hoffmann Brothers
5
Probably on the high side cost wise but a very dependable honest company with well trained techs. After extensive experience with them at my home over years and having interacted with the office and 10 to 12 different techs I give them high praise for their services.
Hoffmann Brothers
5
Mike was very thorough and friendly. Thank you.
Hoffmann Brothers
5
Very timely.., in fact, 5 min early. Price was very fair and he attempted in every way possible to make sure he was here the least amount of time. Quality was excellent. I'm very pleased with the lighting fixtures installed by Joe!
Hoffmann Brothers
5
Great service. Friendly, courteous, efficient, fair pricing
Hoffmann Brothers
5
Andy was extremely polite, friendly and helpful.
Hoffmann Brothers
5
I recently completed a new bathroom renovation but we could not figure out why the shower was not working (no hot water). Called Hoffman and was delighted that someone was available the next day, and he showed up at the appointed time. The gentleman was friendly and courteous, and although the repair turned out to be very simple ( ..open shut off valve!) he was thorough and insured the installation and all parts were in working order. This is my second time to call Hoffman (first one was new water heater) and I am very impressed with the professionalism and quick attention to service. You've become my favorite "go to" company.
Hoffmann Brothers
5
The bidding process was quick and clear with a lot of attention to all the large and small details. A complete new plumbing of the property was completed in a quick and clean way. I will call again for all my plumbing needs for all my properties.
Hoffmann Brothers
5
They came and got the job done the next day . great work
Hoffmann Brothers
5
Great service. I would recomend joining their club
Hoffmann Brothers
5
Jozo did an outstanding job in servicing our HVAC systems. He is a sincere and caring person. Jozo arrived 15 minutes early, I love that, performed a quality job and explained his work in a very understandable manner. I would like to retain Jozo for our future service visits.
Hoffmann Brothers
5
Very professional,fast,showed up on time ,i would use them again for my next home improvement
Hoffmann Brothers
5
Timely, professional, quality work, reasonable price. Very happy with results.
Hoffmann Brothers
5
Once again I had great results from Mike. He put in two coach lights, a motion sensor light and an outdoor GFI box. Hoffman Brothers now has all my HVAC, electrical, and plumbing business. Great service, great guys and fair prices. Glad I made the switch.
Hoffmann Brothers
5
Excellent team led by Jason Northcutt diagnosed and corrected over a two day period one of our malfunctioning geothermal complex "split zone" air handlers , which is now working as it should have.
Hoffmann Brothers
5
As in the past, your employees have done a great job. They have been very helpful and have great knowledge of the products you service.
Hoffmann Brothers
5
excellent service employees and quality work thank you
Hoffmann Brothers
5
Everyone person we delt with was friendly,professional,on time. Tony immediately recognized our issue and fixed it. Would highly recommend Hoffman bros. it's nice to finally have a really good plumbing company.
Hoffmann Brothers
5
Technicians Jason, Dave, and Josh repaired our American Standard outdoor A/C unit to our complete satisfaction. The technicians arrived promptly as scheduled and were efficient in the completion of their work. The three gentlemen were courteous, answered all of our questions, and explained fully to us the repair work they had completed. We definitely will continue to call on Hoffmann Brothers for our heating and cooling needs and will recommend HB to our friends and neighbors. Thanks very much for the professional assistance!
Hoffmann Brothers
5
Interactions and concerns with Hoffmann Brothers were above my expectations. The service representative, Andy E., was courteous, extremely knowledgeable and professional. Andy arrived on time and completed the work as agreed upon in a timely manner. I will be using Hoffmann Brothers for any future work and will refer them to family and friends. Thank you.
Hoffmann Brothers
5
Both Andy, the estimator, and Jason, performed the modification to our plumbing were extremely helpful and professional.
Hoffmann Brothers
5
Your teams were great. They made the bad news bearable when replacing our only 6 year old water heater.
Hoffmann Brothers
5
I called on Hoffmann Brothers once again...this time to take care of all the updates/repairs on our plumbing system. As usual, they were accommodating, fairly priced, provided quality and timely service, and were trustworthy and careful while working in my home. John Reece was professional, and provided excellent customer service and satisfaction. Thank you.
Hoffmann Brothers
5
Worked with my schedule.
Hoffmann Brothers
5
THE PERSON ANSWERING THE PHONE WAS VERY PLEASANT. jOZO DID A GREAT JOB. HE EXPLAINED EVERYTHING AND FIXED THE PROBLEM. VERY NICE EMPLOYEE.
Hoffmann Brothers
5
We could not be more pleased with Hoffmann brothers and their team of professionals. They responded quickly to our concerns, provided a game plan of action, and were able to address/fix all problems very fast. One of the things that always impresses me about Hoffmann Brothers is how professional their staff is and how comfortable we feel with having them in our home accordingly. The team is trustworthy not only to get the job done well but also to make sure we, as homeowners, are well informed about the details surrounding their products and how they function, etc. Because of our ongoing positive experiences with Hoffmann Brothers, we highly recommend them to everyone we know. Thank you Hoffmann Brothers!!!
Hoffmann Brothers
5
Price was within expectations considering the options selected for a premium installation. They assembled the crew and equipment exactly on time. Scheduled completion in timely manner. Did full checkup to confirm settings were correct between new and existing components. Cleaned up at end of project. All of these items were what was expected; this is not always the case with many installers and crews. Congratulations. Job well done.
Hoffmann Brothers
5
Called on a Monday, got a next day appointment. Was told they would call when technician was on the way, and they did call. Mike was very friendly, knowledgable, thorough, and honest. He explained to me what was needed and what didn't need to be done for my situation. Am very satisfied with the service. I will definitely use Hoffman Brothers again.
Hoffmann Brothers
5
John is wonderful and went above and beyond his job description. He gave me his honest opinions, helped me find all of the parts I needed and even set up an appointment for me with a shower door company. He is the best!
Hoffmann Brothers
5
I like the fast and good service ! Thanks
Hoffmann Brothers
5
The service Tech was very helpful explaining what was going on with my system. Appreciate the time he took to answer my questions.
Hoffmann Brothers
5
Tony was very professional, had cool tools (camera), took the time to inspect the inside of the pipe with me by camera. Made some great recommendations, walked me through the repair process, and explained everything thoughly. You have a great employee working for you. You should pay him more...haha. Tell Tony sorry I tried!
Hoffmann Brothers
5
Daniele did a great job ordering parts and fixing our faucet and sprayer. She was very helpful. We will certainly call on you again.
Hoffmann Brothers
5
Overall, this was a pleasant expietence. The installers were professional, courteous and very knowledgeable in their field of work. They completed the work in a timely manner, under bid. The quality of their work was "second to none" and I would ask for Mike and Kevin, by name, if I were planning another job.
Hoffmann Brothers
5
Price was a little high. Timeliness and quality are good. Employees are very good to work with. I will use them again.
Hoffmann Brothers
5
We had a great experience. He was prompt, professional and friendly.
Hoffmann Brothers
5
Techs have always been polite and professional. When I've needed help on short notice Hoffman has always accommodated me.
Hoffmann Brothers
5
We had some steam pipes replaced on our system. They were on time and did a fantastic job. the only complaint I have is the price seemed somewhat high.
Hoffmann Brothers
5
Excellent! Not only was my problem solved, no water pressure, but the person contacted the vendor of the article I bought when identified being defect as well. I will be receiving a replacement and the installation can be completed.
Hoffmann Brothers
5
Hi, I wanted to express my thanks to Andy for his excellent service and kind personality. He was on time and took great care in solving my leak issue. He was very honest and fair as well in terms of the charges. I would not hesitate to use your company again. Thank you.
Hoffmann Brothers
5
The plumber re-did the pipes under our sink and in the basement for the price originally quoted and even repaired a leak in our supply line (which we had not requested be fixed). He did an excellent job and we have had no clogs or leaks.
Hoffmann Brothers
5
Prompt, excellent service. Kevin was one of the best techs I have run into in 30 yes of homeownership. He was courteous, throughly explained everything before and after the install. All above and beyond expectations.
Hoffmann Brothers
5
My experience was great. John knew what he was doing, fixed the problem, but more importantly, he explained everything in detail so I could really understand the plumbing talk.
Hoffmann Brothers
5
My pilot light would not light on my water heater after many tries. I called Hoffmann Brothers and was able to get a same day appointment for the afternoon to come evaluate it. The tech called when he was on his way, introduced himself and got right to work. He unfortunately did not have the part needed to replace the assembly on his truck or at shop, but it turns out, the air intake needed a thorough cleaning and the safety sensor needed to be reset. Even though they ordered the part, they didn't charge me for it and they kept it for their stock. My tech's name was Andy and he was very helpful and courtesy. Will definitely call them again with any issues.
Hoffmann Brothers
5
We had an excellent experience with Hoffman Brothers this past week. Don was very thorough in checking and clearing the lines at our older home at the end of a snowy, freezing day. It was money well-spent.
Hoffmann Brothers
5
I found all the people I dealt with to be courteous and helpful. They explained what needed to be done, time involved and estimated cost. Thank you.
Hoffmann Brothers
5
experience was great!
Hoffmann Brothers
5
We have a 65-year old Webster Groves home. We decided to use Hoffmann Brothers when our sewer line backed up on Christmas 2014 relying on an A+ Better Business Bureau rating. They took good care of the problem. We decided based on their work to pay for a service agreement. It backed up again two months, some called Hoffmann Bothers again. We got a 15 percent discount because of the service agreement. They were the only plumber who will get on your roof to cable out your line that I could find! We decided to replace our toilet in the master bath. We ordered a toilet through a Big Box store, paying for installation. But the plumber that the Big Box store sent was unable to shut off the water to the toilet due to a damaged shut off valve. Realizing that our 65-year old house needed experts, we called Hoffmann Brothers. They arranged with the Missouri American Water to locate the Water Main in our yard. Then Hoffmann came out with two plumbers. They replaced the damaged water shut off in our home and replaced the toilet! They did great work!
Hoffmann Brothers
5
The guys arrived within two hours, were extremely professional, efficient & courteous. We are returning customers & have referred this company to others. Joe even swept snow off my front porch as I had two small children inside & a husband who wouldn't be home for hours. What a polite & sweet man! Great job!

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